Looking for a part‑time role where your voice, curiosity, and organisation make a real impact?
At EGGER UK, we’re seeking a friendly and inquisitive individual to support our customers, build strong relationships, and generate valuable insights for our Sales teams. You’ll enjoy varied conversations, purposeful research, and the flexibility a part‑time role can offer...all while helping drive real business growth.
City: Hexham (UK) Contract Type: Part-time Job-Code: 6755 Department: Customer Service
What you’ll be doing:
1. Playing a key role in achieving team goals around growth opportunities, customer satisfaction, and service quality.
2. Using websites, social media, calls and email to qualify warm prospects.
3. Reaching out to customers, gathering the key info our sales teams need to shine.
4. Supporting marketing and sales to make sure we’re all heading in the same direction.
5. Handling incoming enquiries and making outbound contacts with a friendly, confident manner.
6. Occasionally attending customer events to boost your market knowledge and fly the EGGER flag.
7. Keeping customer data secure, compliant and up to date.
8. Keeping quality and safety at the heart of everything you do.
What you’ll bring to the team:
9. Experience in a sales or service-focused role. A strong customer service ethic, a passion for helping people, and a desire to win together. A confident, personable, and engaging telephone manner. Excellent organisation, efficiency and attention to detail. Strong IT skills, including solid use of Microsoft Word, Excel and Outlook. Experience with using Salesforce CRM applications is helpful but not essential. Able to work 15 hrs per week.
We Offer
Join Northumberland’s largest family-owned manufacturing employer, where employee wellbeing, health and safety are at the heart of everything we do. We’re committed to delivering excellence in quality, customer service, sustainability, and environmental responsibility. You’ll benefit from a competitive pension and benefits package, a rewarding and diverse role, and access to cutting-edge technology and systems. From a thorough induction to ongoing professional development, we support your growth every step of the way.
Other benefits include:
10. A competitive salary and pension scheme (with Life Assurance). This role also has a 10% bonus potential!
11. Private Health Cash Plan.
12. An annual Christmas bonus and gift.
13. Annual lifestyle and wellbeing checks.
14. The chance to work for an international business operating across 11 countries.
15. 26.5 days holiday plus bank holidays (pro rata).
16. Enhanced maternity and paternity leave.
17. Subsidised school holiday kids clubs.
18. An environmental and sustainability focused employer.
19. Tailored training and career development opportunities.
20. The opportunity to take part in a range of employee wellbeing initiatives.
21. On-site restaurant.
22. Access to free fruit on a weekly basis.
23. Free parking in a secure staff car park.
Your Contact
Philip Maloney, HR, T +44 1434 613361