About the Location
Opened 2007
130 bedrooms
120-seater Bar & Grill
6 private event spaces - largest seats up to 100
Surround yourself with views of the River Mersey on the world-famous docks and waterfront. The hotel is within walking distance of the Museum of Liverpool, The Tate, M&S Bank Arena. Explore top attractions from the iconic Royal Liver Building and Royal Albert Dock to the green spaces and coastline. Liverpool plays host to world-class events, all year round. It may be most famous for The Beatles and its two high-flying football clubs but the city has far more to offer than just sport and music. It has a thriving cultural scene, historic architecture, and the locals have an irrepressible lust for life. Once hampered by a down-and-out reputation, there’s no doubt Liverpool’s industrial past is now part of its charm. Thanks to decades of urban regeneration of its 2,500+ listed buildings and investments from the European Capital of Culture status in 2008.
About The Role
Reception Manager, Malmaison
Competitive Salary, 45 Hours per week
Permanent Contract: Permanent
Location: Liverpool
Be the face of our hotel, get paid for doing what you love, get loads of perks and benefits, learn something new, and make a career for life with Malmaison.
Are high standards second nature to you? Do you love people and making guests smile every day knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drinks, and a brand you will be proud of? We love Food, Wine, and Cocktails - almost as much as you do!
As Reception Manager, you and your team are the first and last person our guests see, you set the tone for their visit, and you can ensure that everything has gone above and beyond before they leave.
You will have experience working in a Hotel Reception and ideally with the reservations system Opera. You will be managing a small team within the property and assuming some Duty Manager responsibilities throughout your week.
We create memories that the guest will never forget. This could be your next step into a Senior HOD position within Malmaison – we actively encourage internal development and progression, Onwards and Upwards.
Benefits
In addition to competitive rates of pay, we offer:
* Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality with rooms available from £65 per night.
* Discounted Friends and Family Room Rate with 50% off the best available rate.
* 35% off your bill when you dine in our Brasseries and Bistros
* Fully funded Apprenticeship programmes supporting your career development
* High Street Discounts on various shops, experiences, holidays, and more
* Cycle to work scheme – save up to 40% on bikes
* Healthcare Cash Plans - dental, optical, medical, and more from £5/month
* Referral schemes paying up to £1500
* A decent uniform that doesn’t make you look like an extra from a 70s TV sitcom
* Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, etc.
* Wagestream for instant access to earned wages
* Complimentary stays on your 1st, 3rd, and 5th anniversaries with Dinner, Bed & Breakfast
* Support of The Brain Charity
* Employee Assistance Programme – free, confidential advice 24/7
Post-Probation Benefits
* Private Medical Healthcare
* Bonus Plan based on KPIs
* Critical Illness cover
* Life Assurance
Our Sustainability Goals
* 100% renewable energy for electricity
* Recycling at least 70% of hotel waste
* Chemical-free cleaning systems and eco-friendly kitchen systems
* Volunteer days for sustainable charities
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel Du Vin are equal opportunities employers and welcome applications from all qualified persons regardless of race, sex, disability, religion/belief, sexual orientation, or age.
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