If so, we want to hear from you! Our Rowhedge store, located on Regent Street offers a unique opportunity to step into a dynamic role where you can make a real impact. You'll be at the centre of our vibrant community, leading a successful store that serves as a cornerstone for our local residents. Join us and be part of something truly special!,
Responsibilities
* Lead and support the branch team
* Ensure that the branch delivers exceptional standards and customer service
* Growing the branch's turnover and profitability (e.g. managing costs, including personnel)
* Make sure that the branch is operating safe and legally (including acting as the DPS)
* Establish the branch as the convenience retailer trusted most by its local community
* Build relationships with other stores, customers and Head Office/support colleagues
* Promoting membership
Qualifications
* You're a proven leader with a track record of success.
* You possess a passion for retail and a commitment to delivering outstanding customer service.
* Building and motivating a high-performing team is your forte.
* You have a keen eye for detail and ensure adherence to all legal regulations.
* You embrace a dynamic retail landscape and thrive in a fast-paced environment.
* Want to know more? Take a look at our job description attached to the bottom of this webpage., You don't necessarily need to have managed a store before - we will provide you with the training and skills you need to succeed - but you will have demonstrated first-class team leadership in previous role(s).
* Experience of working in a food retail or customer service environment
* Great interpersonal skills, able to effectively communicate with stakeholders at all levels
* Commercially astute
* A confident decision-maker
* Driven, determined and resilient
* Good level of literacy, numeracy and IT literacy
* Self-aware, with commitment to continued professional and personal development
Benefits
* Competitive rates of pay
* 20% discount in our food stores, along with other discounts across our family of businesses
* 22 days holiday (plus bank holiday entitlement) which increases with service
* 5% employer pension contribution
* Death in service benefit
* Enhanced family leave and pay arrangements
* Opportunities to grow, with award-winning training and apprenticeship programmes
* Great discounts, deals, and cashback across over 900 high street and online retailers
* Financial wellbeing support, including Stream®
* Access to Cycle To Work, Rental Deposit Scheme, and SmartTech (after a qualifying period)
* Employee Recognition Scheme
* Long Service Awards
* Free remote GP service, available 24/7, including prescription, fitness, nutrition, and counselling services
* Employee Assistance Programme
* We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.
* Enhanced on statutory terms, subject to service criteria.
* East of England Co-op
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