Starcom, a global communications planning and media leader, is hiring a Social Media and Community Manager to shape culture at scale for some of the world's most recognisable brands.
Overview
In this full‑time role, you will own end‑to‑end delivery of always‑on social media programmes for iconic global brands, manage content publishing, community engagement and moderation across multiple platforms, partner with creative, strategy and client teams, use cultural insight and data to shape content decisions, lead community management, produce reporting, and build relationships with stakeholders.
Responsibilities
* Owning the end‑to‑end delivery of always‑on social media programmes for iconic global brands
* Managing content publishing, community engagement and moderation across multiple platforms
* Partnering with creative, strategy and client teams to ensure ideas are built for social impact
* Using cultural insight, trends and performance data to shape content decisions and recommendations
* Leading community management both on‑ and off‑handle to build meaningful brand relationships
* Producing clear, insightful reporting that turns metrics into actionable learnings
* Building trusted, collaborative relationships with clients, agency partners and internal teams
Qualifications
* Experience managing social media and community programmes for high‑profile or complex brands
* Strong understanding of major social platforms and how communities behave within them
* Confidence using data and insight to inform creative and strategic decisions
* A thoughtful, organised approach to project management and stakeholder communication
* Comfort working across markets and time zones in a global role
* Clear, inclusive communication skills and a collaborative mindset
* Curiosity about culture, creativity and how brands show up in people's lives
Benefits
Starcom offers a range of core benefits such as Pension, Life Assurance, and Private Medical cover, along with enhanced policies like Reflection Days and Shared Parental Leave. You will also have access to additional initiatives that support your wellbeing and development.
Publicis Groupe works primarily from the office or our clients' office four days per week.
At Starcom, we are proud to be an equal‑opportunity employer. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.
We are committed to providing a fair, accessible and inclusive recruitment process. If you have any access needs—such as disability, neurodivergence or a health condition—please let us know and we will help make the process work for you.
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