Customer Care Assistant - Antrim #1534, Antrim
Location: Antrim, United Kingdom
Job Category: Customer Service
EU work permit required: Yes
Job Reference: d3b60f69962c
Job Views: 12
Posted: 29.04.2025
Expiry Date: 13.06.2025
Job Description:
Overview
McDonald's is a globally recognized brand committed to core values: Serve, Inclusion, Integrity, Community, and Family. We strive to foster a safe, respectful, and inclusive workplace, provide quality jobs, and ensure opportunities are accessible to all.
As a Customer Care Assistant, you will be the face of your restaurant, engaging with customers and ensuring smooth operations in the customer areas. Your activities will include making children feel welcome, distributing balloons, organizing special events, attending to customers' specific needs, maintaining cleanliness standards in the dining area and toilets, and creating a warm, welcoming atmosphere. Maintaining positive communication with customers and informing the manager about customer satisfaction are key responsibilities.
We seek individuals who can work in a fast-paced, energetic environment, with a genuine smile and the ability to connect with customers, making them feel valued.
Essential qualities include friendliness, approachability, courtesy, helpfulness, and teamwork. Effective communication skills—such as attentive listening, face-to-face verbal communication, and eye contact—are necessary. The ability to sustain high energy levels while working efficiently and productively is also essential.
Benefits include: Holiday pay, Service Awards, Meal allowance, Employee discounts from top high street and online brands, and more.
#J-18808-Ljbffr