Worked in recruitment but happier making everything work brilliantly behind the scenes? This is a role for someone who enjoys improving how things run, shaping processes, and making a big impact on candidate experience and consultant success.You'll sit at the heart of a values-led recruitment business, owning the operational engine that keeps everything moving. At The Niche Partnership, we are humanising recruitment - no pointless metrics, no aggressive sales culture, just honest, modern recruitment that delivers real results. We've even recently become a certified B Corp, reinforcing our commitment to doing good business the right way. From job adverts and systems to candidate journeys and office operations, your work will directly influence how people experience recruitment, every single day.This isn't a traditional admin role. You'll be trusted to spot what could be better, suggest improvements, and take ownership of making them happen.What you'll get: A role that evolves as the business grows, with real influenceHybrid working (3 days in office, 2 from home)26 days holiday plus bank holidays, rising to 30 over timeExtra birthday day offChristmas shutdownDog-friendly, modern officeRegular team socials and a genuinely supportive cultureHealthcare cash plan - cashback on dental, optical and complementary therapiesEmployee assistance programmeFree central Southampton parking What you'll be doing: Creating and managing compelling job adverts and keeping vacancies sharp and up to dateSupporting the recruitment process, from candidate documentation to references and complianceImproving candidate experience through audits, surveys, follow-ups and fresh ideasActing as the go-to person for systems such as CRM/ATS, job boards and survey toolsStreamlining processes, documenting workflows and supporting automationKeeping the office welcoming, organised and running smoothlySupporting onboarding, contracts and HR administration using established templates What we're looking for: Strong organisational and administrative skills in a fast-paced environmentConfidence with systems, data and learning new tools quicklyUnderstanding of recruitment workflows (agency or internal experience is helpful, not essential)Clear, engaging written communicationA proactive mindset and pride in doing things properlySomeone who enjoys variety, responsibility and making improvements stick If you enjoy being the person who connects the dots, improves how things work, and cares deeply about candidate experience, this could be a brilliant next step.If you would like to find out more about this role, please apply with your CV or LinkedIn PDF. We look forward to hearing from you!We take your application seriously and WE RESPOND TO EVERY APPLICATION because getting a job is hard enough.The Niche Partnership is acting as a recruitment business in relation to this role. The Niche Partnership complies with all relevant UK legislation and doesn't discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that The Niche Partnership may contact you in connection with your application in relation to The Niche Partnership providing you with work-finding services. Our Privacy Notice can be viewed under the privacy tab on our website.