Permanent position (Part‑time, 20 hours per week) – Barrow‑in‑Furness, Cumbria.
The Role
As our Reception and Facilities Manager, you will be the main point of contact for front‑of‑house, facilities, and health and safety requirements at the Barrow Head Office. You will provide flexible site support for the Bamber Bridge and London locations as required.
Key Duties And Responsibilities
* Work closely with the other Reception & Facilities Manager to share information during handovers and ensure adequate reception cover.
* Collaborate with the Group Cost‑base Manager & Head of Finance to keep facilities costs within budget.
* Provide a punctual, polite, welcoming, and informative reception service to all visitors, clients and employees, including safety briefings, visitor log maintenance and visitor pass issuance.
* Ensure the reception area is always clean and presentable.
* Facilitate internal and external meetings, liaise with employees on requirements, book meeting rooms, organise refreshments and cater for dietary requirements.
* Open and distribute all incoming mail.
* Answer internal and external switchboard calls, deal with queries and direct as appropriate.
* Process outgoing mail daily, record deliveries and handle special deliveries.
* Deal with incoming and outgoing courier shipments.
* Organise transport for visitors, including the executive team, liaising with Executive Assistants & PAs.
* Issue parking passes for the Barrow office, maintain parking pass records and parking permit booking calendar.
* Instruct appropriate contractors for building issues or faults, act as main point of contact, supervise their attendance, and facilitate payment of invoices.
* Collate stationery orders, proof and order business cards.
* Ensure meeting rooms and reception area are presentable each day.
* Maintain a register of security fob holders and issue to new starters.
* Display HSE policies for Barrow, including HSE Law poster.
* Maintain details of First Aiders and Fire Marshalls and manage site Fire and First Aid Risk Assessments.
* Act as Fire Warden during evacuation.
* Ensure evacuation plans and muster point details are displayed.
* Maintain records of fire detection, testing and emergency evacuation drills.
* Organise First Aid/Fire Warden training courses and complete yearly risk assessments for the building.
* Ensure all building services are up to date, including air conditioning, PAT testing and lift servicing.
Additional Responsibilities
* Monitor the facilities email inbox and respond to queries promptly and professionally.
* Serve as point of contact for health & safety and alarm system queries.
* Raise required facilities purchase orders on WAP for stationery, office refreshments, cleaning supplies and other items, staying within budget.
* Support finance operations.
* Manage facilities cleaners, ensuring they have the correct supplies and equipment.
* Ensure clear communication and engagement across the workplace.
* Work with the business on net zero site initiatives.
* Support the smooth operation of Bamber Bridge and London sites by ordering refreshments, checking health & safety needs such as PAT testing, first aid training and overseeing repairs and maintenance.
* Assist in other areas on an ad‑hoc basis as required.
What We’re Looking For
* A flexible approach, combined with attention to detail and an excellent work ethic.
* Good communication and organisational skills.
* A team player able to work independently.
Key Skills, Knowledge And Experience
* Ideal: experience in a similar role.
* Good IT skills, including Word and Outlook.
* Experience raising purchase orders and logging invoices is beneficial.
Benefits
* Competitive benefits tailored to the division.
* Opportunities for career growth and visibility across the organisation.
* A supportive, inclusive culture that values ideas and contributions.
* Work that makes a difference in safety, innovation and global capability.
EEO Statement
James Fisher and Sons are committed to taking positive action on diversity and strongly encourage applications from all backgrounds. They are a Disability Confident employer.
About James Fisher
James Fisher is a global engineering services company with over 50 years of experience delivering complex offshore energy projects in challenging environments. They operate across Energy, Defence, and Maritime Transport, leveraging technology and expertise to support the full lifecycle of customers’ assets.
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