Disclosure & Barring Service are now hiring for a Caseworker/Decision Maker Grade: HEO Salary: £32,000 - £35,800 Reports to: Casework Team Manager Location: Darlington Security clearance level required: BPSS About the department: DBS operates in the complex world of safeguarding protecting people’s health, wellbeing and human rights, and enabling them to live free from harm, abuse and neglect. We provide a service that enables organisations in the public, private and voluntary sectors to make better informed, safer recruitment and other decisions. Job Summary The post holder will manage an allocated caseload to conclusion, resulting in a decision as to whether an individual should be included in a barred list or not. They will need to exercise judgement and analytical ability using defined business processes and guidance, regulations and/or legislation along with relevant good practice and precedent. They will consider a wide range of factors, evaluate, and consider the facts of a case, make findings, and assess the risk and appropriateness of including someone in a barred list. This exercise of critical thinking, sound judgement and appropriateness to make rational and sometimes difficult decisions is key to this role. The post holder will need to be resilient and be able to reconcile themselves to the nature of the casework and deal with managing a caseload in challenging situations. They need to be confident that they can manage on a daily basis with reading and assessing material which relates to the abuse of vulnerable people. Corporate Duties: The management of an allocated caseload ensuring that work is progressed to timescales/quality standards. Make robust, defensible written decisions in cases with information drawn from a wide range of external sources/partners that must be well presented, supported by facts, and contain all the relevant information. Correspond professionally with individuals under consideration, their representatives and appropriate public bodies associated with a case. Provide advice and guidance to external enquirers and deal with correspondence about individual cases, casework procedures and legislation where appropriate. Ensure risks, issues, novel and/or contentious cases are identified, discussed, and actioned as appropriate. Where necessary ensure a clear escalation process to senior management is followed when issues cannot be solved at a working level. Maintain consistency of casework, adhering to best practice and engaging with peers through discussion and communication with other Caseworker/Decision Makers and managers to deliver quality casework decisions. Provide regular management/statistical information to senior managers. Contribute to the DBS’s continual programme of business improvement through active participation and involvement in team meetings, workshops, conferences, and other groups. Offering solutions and ideas for improvement and a willingness to change and try alternative ways of working that deliver more efficient ways to safeguard. For more information and to view the full advert, please visit: 24.23 HEO Caseworker The Closing Date for applications is Monday 6th May 2024 at 10am Interviews: 23rd – 31st May 2024