Perm Role details as follow: Title: Leasing Coordinator (Centralised) Location: Head Office Hours: 37.5 hrs (Mon-Fri 9-5:30) Holiday: 25 plus BH Salary: 33K Key Tasks New Enquiries Call all tickets within the 'New Enquiries' funnel - 24-hour KPI Notes to be left in HubSpot. Voicemail left and email issued if no answer. Ensure that tickets are moved along the pipeline. Aim is to qualify and schedule a viewing for the customer. Waiting on Contact, Waiting on Us, Awaiting Viewing Booking, Call Later Call tickets within the above funnels to re-engage and schedule viewings. Notes to be left in HubSpot. Voicemail left and email issued if no answer. Ensure that tickets are moved along the pipeline or closed if no contact following several attempts. No tickets should be purple (no activity). Viewing Booked Ensure that deals within this funnel are future viewings only. Liaise with site team for any viewings that are in the past to determine whether viewing occurred. Viewing Complete Call viewings from previous day or over the weekend to follow up if the deal is labelled. Site teams will call any deals that are labelled 'Site Team'. Site teams should have already issued a follow up email on the day of the viewing. Call older deals that are labelled 'Leasing Central' or 'Didn't Attend' within this funnel to re-engage and answer any questions. Encourage offers. Notes ...