Job Description
Job Description
Business Support Administrator
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Sighthill Depot
Salary: £26,337 - £28,835
Hours: 36 per week, 52 weeks
The Business Support Service provides comprehensive and flexible business support across the corporate
functions of the organisation and to the four localities. The Business Support Administrator will provide
general business support to our customers and service users.
MAJOR TASKS/JOB ACTIVITIES
Provide a reliable business support service through a variety of formats including; telephone, face to face, email, and online.
Work proactively to facilitate business support to the full range of services and activities.
Handle sensitive and personal information in line with appropriate policies and confidentiality guidelines.
Work within a team of business support staff dealing with customer's issues and service requests through provision of information, guidance, or progressing requests to wider council services.
Work within agreed timescales to meet legal and statutory obligations.
Deliver business support to customers and service users within the operating principles of business support.
Use appropriate systems to process service requests or updates for wider council services.
Wo...