Client Care Assistant (Saturday Role)
Altrincham | £13.00 per hour | 5 hours every Saturday
Looking to start a career in veterinary practice?
We are looking for a Client Care Assistant to join our team every Saturday at our modern small animal practice in Altrincham.
This is an ideal entry role for someone with strong customer service skills who is interested in working within a veterinary environment.
You will work alongside an experienced receptionist and wider clinical team, with support and guidance as you learn the role.
The role
This is a front-of-house role helping the practice run smoothly on Saturdays.
Your responsibilities may include:
1. Greeting clients and supporting front desk duties
2. Answering phones and helping manage appointments
3. Supporting the reception and clinical teams
4. Maintaining organisation and cleanliness within client-facing areas
5. General administrative and practice support tasks
This role will suit someone who enjoys working with people, stays calm under pressure, and takes pride in
providing a positive client experience.
The practice
6. Recently extended, modern site
7. 5 consult rooms and 2 theatres
8. Supportive reception and clinical teams
9. Busy first opinion small animal practice
10. Strong focus on teamwork and client care
Additional hours
There will also be opportunities to work additional shifts covering holidays and team absence.
This role could suit:
11. someone looking for their first role in veterinary practice
12. someone interested in veterinary nursing or animal care in the future
13. or someone wanting a long-term support role within practice
What we’re looking for
14. Excellent customer service skills
15. Friendly, calm and professional manner
16. Reliable and organised
17. Comfortable speaking with clients face to face and on the phone
18. Able to work well within a team
19. Willingness to learn veterinary practice systems and processes
You do not need previous veterinary experience. Attitude, communication skills, and reliability matter most.
The package
20. £13.00 per hour
21. 5 hours every Saturday
22. Opportunity for additional hours covering holidays and team absence
23. Staff discount
24. Supportive team environment
25. Entry-level opportunity within veterinary practice
We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don’t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!