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Service growth manager

Aberdeen
enerpac
Growth manager
€65,000 a year
Posted: 2 March
Offer description

Overview

HYDRATIGHT by ENERPAC – Who we are?

Enerpac Tool Group Corp. is a premier industrial tools, services, technology and solutions provider serving a broad and set of customers in more than 100 countries. The Company makes complex, often hazardous jobs possible safely and efficiently. Enerpac Tool Group’s businesses are global leaders in high pressure hydraulic tools, controlled force products, and solutions for precise positioning of heavy loads that help customers safely and reliably tackle some of the most challenging jobs around the world. The Company was founded in 1910 and is headquartered in Milwaukee, Wisconsin. Enerpac Tool Group common stock trades on the NYSE under the symbol EPAC.

Hydratight is a global provider of specialized on-site service solutions that deliver unrivaled levels of safety, reliability, and performance across a vast array of industries and applications. Hydratight services are focused on achieving and maintaining asset integrity, reducing the operational cost and improved safety for its customers.

For further information on Enerpac Tool Group and its businesses, visit the Company's website at https://www.enerpactoolgroup.com/.


Summary – basic function of the role

We are seeking a Service Growth Manager to join our EMEA team based in Aberdeen. This role is an individual contributor responsible for building and launching new service lines for Hydratight across EMEA, with a primary focus on the Energy sector, including Oil and Gas.

You will identify commercially viable service opportunities, create the business case, design the service offering (scope, pricing, delivery model), and lead the launch in partnership with commercial and operations teams. Success in this role is measured by new service launches, revenue growth, profitability, and adoption across the region. You may also support partnership opportunities and acquisition assessments where these accelerate service growth.


Job Duties and Responsibilities


New service line build

* Identify and prioritise opportunities for new service lines using customer insight, market analysis, and field learnings
* Define new service offerings, including value proposition, scope, pricing approach, and delivery model
* Build clear business cases outlining expected revenue, margin, investment, and resourcing requirements
* Lead pilots and early customer deployments, capturing lessons learned and refining the offering
* Convert successful pilots into repeatable services through standardisation, playbooks, and enablement


Go-to-market and scaling

* Partner with commercial teams to develop go-to-market plans for new service lines (target customers, messaging, sales approach)
* Support sales enablement including training, tools, and objection handling to drive adoption
* Track performance through defined KPIs (pipeline, revenue, margin, attach rate, customer outcomes) and adjust strategy based on results


Customer and market insight

* Gather Voice of Customer input to validate demand and inform service design
* Monitor competitor activity and industry trends to identify emerging service opportunities


Partnerships and growth initiatives

* Identify and assess partnership opportunities that support service expansion
* Support early-stage acquisition evaluations where relevant, focusing on service capability fit and value creation potential


Service optimisation

* Review existing services to improve performance, profitability, and customer value where required, without detracting from new service build priorities


Travel

* This role may involve travel of up to 50% across the EMEA region to support customer engagement, service development, and launch activity.


Skills and Competencies

* Experience building and launching new service offerings or new service lines (0 to 1), including commercialisation and operational implementation
* Background in service growth, business development, service portfolio expansion, or commercial strategy within Energy, Oil and Gas, industrial services, or adjacent sectors
* Strong capability in market assessment, opportunity sizing, and business case development
* Comfortable operating in a matrix environment and driving alignment across commercial, operations, and leadership stakeholders
* Clear, structured communication with the ability to influence and drive decisions
* Experience supporting partnerships, joint ventures, or acquisition assessments linked to service growth
* Experience developing pricing models and service delivery frameworks


Education & Experience

* MBA or equivalent advanced qualification (preferred but not required)
* Fluent in English; additional European languages are highly valued.


Work Benefits

* Competitive salary, performance incentives, and benefits package
* Opportunities to engage with Employee Resource Groups and internal networks
* Community outreach and inclusion initiatives embedded in our culture

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