Join to apply for the People Services Assistant role at KeolisAmey Metrolink
Join to apply for the People Services Assistant role at KeolisAmey Metrolink
This range is provided by KeolisAmey Metrolink. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from KeolisAmey Metrolink
People, Recruitment & Talent, Apprenticeship & Graduate professional *Passionate about building an inclusive culture, ED&I & Recruitment & Talent*
Join our team at Keolis Amey Metrolink (KAM), the largest light rail network in the UK!
Come and join our People team, we are recruiting for a People Services Assistant. You will roll your sleeves up and get stuck into providing an all-round HR support service to the wider business and the people team.
The role will offer you lots of variety as no day will be the same, there is lots of opportunity to develop your payroll, HR process and system knowledge. There will be opportunity to change the way we do things and take the lead on process improvement projects.
You will play a key role in coordinating and maintaining accurate employee records, supporting the recruitment and onboarding of new hires, maintaining the HR system, monthly payroll and providing first line advice and guidance to colleagues and managers. As a team we provide first class customer service to our colleagues, ensuring best practice is at the forefront of what we do, bringing to life our people strategy - Attract, Develop, Retain.
So, If you would love to join the team within Manchester’s iconic Metrolink, what are you waiting for, we can’t wait to hear from you!
Key accountabilities will include:
* Managing the full onboarding process for new starters within SLA and payroll deadline. This includes right to work in the UK documentation is accurate, issuing the offer via DocuSign and undertaking all onboarding activities to ensure the onboarding process is managed in an efficient manner
* Complete all People Services administration activities in relation to contracts of employment including appointments, termination and variation of contractual terms, rewards and retirement
* Creating new starter and maintaining employee electronic records inline with GDPR
* Support running monthly / period HR statistics reporting to provide analysis to the HR team on wider business areas – sickness, absence, leavers
* Managing the offboarding process for all leavers working within monthly payroll deadline
* Provide first line HR advice and guidance on queries and escalate if required to the People Manager or People Business Partners
* Manage and respond to day-to-day queries in the people & payroll inbox
* Support and take the lead on process improvement projects
* Administer & maintain medical records on cascade including pre-employment, periodic health surveillance & medication checks
* Assist with recruitment - advertising, shortlisting, scheduling interviews and assessment days
What you’ll bring:
* CIPD or working towards the qualification (desirable)
* Previous experience in an HR or Payroll administrator role
* Proficient in HR software and Microsoft Office Suite such as Outlook, Word and Excel
* Knowledge of payroll (desirable)
* Flexible approach and able to adapt to meet the needs of the business
* Excellent attention to detail
* Knowledge of GDPR principles
What we will offer you:
* A starting salary of £28,490
* Full time
* Free Tram Travel for all our colleagues, plus a sponsored pass for an immediate family member
* Access to Amazing Discounts at major retailers including Asda, Currys PC World, John Lewis and many more.
* Family Friendly Policies including enhanced maternity and paternity pay.
* Wellbeing Support including a free counselling, health checks and Employee Assistance Programme.
* Supporting your development focusing on career pathways and professional fees covered if required for role.
The closing date for applications: 8 August 2025
Depending on the level of applications for this role we may close the advert earlier, therefore we encourage you to submit your application early.
Our Commitment to you:
At KAM, we celebrate the diversity of our customers, communities, and colleagues, and strive for a workforce which is equitable, inclusive and representative of the communities we serve and we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, and sexual orientation to apply. We look forward to receiving your application.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Human Resources
* Industries
Ground Passenger Transportation and Rail Transportation
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