Join to apply for the Airwave Radio Professional role at BT Group
Job Req ID: 48623
Posting Date: 4th September
Function: Managed Services
Location: Exeter
Salary: Competitive
Candidates applying to the role must be eligible for Government Clearance to SC level
Overview
Based on the DCP Customer site (c. 48 People) this role is key to the delivery of the DCP contract. Our Airwave Network team ensures that critical blue light Airwave Radio services are delivered to our end users. The team conduct visits to sites to resolve incidents and maintain services, requiring a high level of communication, organisational and problem-solving skills.
What you’ll be doing
Your main responsibilities will include:
1. Perform preventative maintenance and audits of Police vehicles and desktop radios.
2. Conduct EMC tests to new Airwave installations required for a vehicle to enter operational service.
3. Fault identification and rectification to module level.
4. Assist with the Airwave Joiner, Mover and Leaver process (JML) and fulfilling Equipment Requests.
5. For Joiners: configuring, programming and issuing Airwave terminals and accessories within SLA for new intakes.
6. For Movers: obtain authorisation for changes, create programming batches to reconfigure terminals, and liaise with end users to implement changes.
7. For Leavers: check terminal issuance and recover equipment if applicable.
8. Proficiency with Sepura Radio Manager (RM2), Asset Manager Enterprise (AME), TETRA Gateway and Airwave Solutions SMT and CCM platforms.
9. Assist with identifying and issuing consumable items to users; manage incident and request work queues, monthly reporting, and stock management.
Additionally, you will be expected to assist with other Airwave related administration tasks as needed.
What You’ll Be Doing (continued)
1. EMC vehicle testing
2. Vehicle and desktop preventative maintenance
3. Functional testing and verification of new Vehicle Airwave equipment installations
Essential Skills
* Troubleshooting
* Incident Management
* Decision Making
What We'd Like To See On Your CV
1. Competent in the use of Airwave terminals and assisting users in basic operation
2. Competent in the use of Sepura Radio Manager
3. Competent in the use of Asset Management Enterprise (AME)
* Competent in the use of TETRA Gateway Editor
* Competent in the use of Airwave Solutions SMT and CCM platforms
Benefits
BT offers a range of competitive benefits and a culture of collaboration and inclusivity. Benefits include:
* 10% on target annual bonus
* BT Pension scheme: employee contributes 5%, BT contributes 10% (minimum)
* X4 Salary Life Assurance
* Flexible benefits including Cycle to Work, Healthcare, Season Ticket Loan, Electric Vehicle Salary Sacrifice
* 25 days annual leave + increasing with service
* Equal family leave: 18 weeks full pay, 8 weeks half pay, 26 weeks statutory
* Enhanced women’s health support
* Private virtual GP appointments
* 2 weeks paid carer’s leave
* Training and development opportunities; BT Shares Saving schemes
* Discounted broadband, mobile and TV; access to retail discounts
BT is a global leader for secure connectivity and collaboration platforms, committed to diversity and inclusion and to helping people and businesses thrive.
Flexible working
A few points to note: roles are listed as full-time, but flexible working arrangements (e.g., job share, reduced hours) can be discussed. Reasonable adjustments for the selection process can be provided on request.
Don’t meet every single requirement?
We encourage you to apply anyway. If your background does not align with every qualification, you may still be the right candidate for this or other roles in our wider team.
Seniority level
* Not Applicable
Employment type
* Full-time
Job function
* Other
Industries
* Telecommunications
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