Reporting to the Parts & Retail Manager, you will be responsible for assisting with the day-to-day retail sales within the showroom, including Parts, Hardware, Clothing, and Groundcare machinery sales. Your role will be to ensure the delivery of excellent customer service at all times by dealing with all queries related to the products and services supplied by the Company, either face-to-face or over the telephone.
Essential Skills & Experience
* Good knowledge of horticultural equipment and parts is advantageous.
* Excellent people skills and enjoy working with the general public.
* Enjoy working in a busy atmosphere and can cope under pressure during busy periods.
* Good communication skills: face-to-face, letter, email, and telephone.
* Familiarity with working in a retail environment and showroom experience (desirable).
* General computer skills and familiarity with email and internet use.
* Supporting internal workshop technicians with parts identification.
* Goods receiving and distribution of orders.
* Good numeracy and literacy skills.
* Sales experience and/or knowledge of groundcare and agricultural machinery (desirable).
* Full driving licence.
* Smart and presentable appearance.
* Motivated by sales and targets.
* Attention to detail and accuracy with numbers, handling cash, cheque, and card payments.
* A team player capable of working alone or with other team members.
* Able to use your own initiative.
* Maintain a good general level of health and fitness.
Additional Information
* Start Date: Immediate, but subject to candidates' notice period.
* Hours: 39 hours per week – 8 am to 5 pm Monday to Thursday, 8 am to 4 pm Friday (1-hour unpaid lunch). Saturdays as per rota (8 am to 12 pm). Overtime paid at time and a half after 39 hours Monday to Friday.
* Salary: Competitive, dependent upon experience.
* Benefits: 32 days holiday (including bank holidays), workplace pension, life assurance (2x salary), country store staff discount, company sick pay scheme, flu jabs, and employee referral scheme.
#J-18808-Ljbffr