We are seeking a Customer Service Advisor to join our team in Leicester. As a Customer Service Advisor, you will be working within a high-volume residential conveyancing support centre environment, dealing with the verification of client ID documentation as part of the legal process in conveyancing.
This is a full-time role working 37.5 hours per week on a permanent basis. To succeed in this role, you'll need excellent attention to detail skills and fantastic administration capabilities.
Responsibilities:
* Legal administration
* Client ID verification
* Scanning and processing documents
* Providing updates to other departments
* Achievement of SLA's
Requirements:
* Must be within commutable distance of Leicester
* A background in customer service or a willingness to learn
* Confident IT user
* Available to work shift patterns 8am-8pm Monday to Friday, 9am-4pm Saturday and 10am-3pm Sunday on a permanent basis
Benefits:
* Competitive Salary: £23,901.08 per annum
* Site based role in a modern, accessible location
* 25 Days Holiday (plus 8 Public Holidays)
* Pension Scheme & Life Assurance
* Buy/Sell Holiday Option
* Enhanced Maternity, Paternity & Adoption Pay
* Employee Assistance Programme
* Free Conveyancing Services
* Retail Discounts, plus much more!
Our Commitment to Diversity:
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