Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Purpose of the job
The Data and Insights Analyst is responsible for delivering high-quality business intelligence, reporting and analytical support to the Insurance division. Working in close partnership with the Senior Data and Insights Manager, the role supports key stakeholders by transforming Insurance Data Lake (IDL) inputs into meaningful insights that drive informed, data-led decision making.
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As a primary liaison between IDL stakeholders and the Insights team, you will ensure reporting requirements are clearly understood, prioritised and delivered in line with IDL development timelines—maximising the value of new data ingestions from the outset.
You will manage the visibility and flow of data through controlled, tested processes, ensuring the outputs provided to the business are accurate, well-understood and available in a timely manner.
The role requires strong analytical capability, technical proficiency and effective communication skills to develop customer-centric reporting solutions. You will work collaboratively with stakeholders across Underwriting, Finance, Actuarial and Compliance to champion self-service analytics and promote a culture of insight-driven decision making from utilising the same source of truth.
Key Responsibilities
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Design, develop and continuously optimise Power BI reports and dashboards in line with documented business requirements, delivering high-quality, meaningful analytics that enable informed decision-making across Collinson Insurance.
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Act as a key point of contact between business functions and the Insights team, gathering, validating and translating stakeholder needs into practical reporting solutions.
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Safeguard data integrity by ensuring surfaced data is accurate, well-defined and fit for purpose. Oversee and validate any additional Insight-led transformations, ensuring they are thoroughly tested and standardised across stakeholder groups.
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Collaborate closely with Data Engineering and Product teams to validate new data ingestions, ensuring alignment with reporting and analytical requirements. Proactively identify and escalate data quality or modelling issues, driving swift resolution through cross-functional coordination.
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Support quality assurance activities for reporting deliverables, assisting in reviewing solution designs, checking adherence to established standards and contributing to regression testing to help maintain reliable and accurate reporting products.
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Co-ordinate User Acceptance Testing (UAT) for reporting products, ensuring that reports and data outputs meet business expectations and function effectively in production scenarios.
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Collaborate across business and delivery teams—including Underwriting, Finance, Actuarial, Compliance, Delivery and Engineering—to embed insights into core processes and drive successful deployment, adoption and value realisation.
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Contribute to the evolution of reporting standards and best practices, helping define templates, data dictionaries, governance principles and development guidelines that uplift data maturity across Collinson Insurance.
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Champion a self-service analytics culture by delivering training, clear documentation and ongoing stakeholder engagement, ensuring teams can confidently access and apply insights in their work.
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Provide clear, engaging updates and demonstrations to key stakeholders and Insurance Technology squads, maintaining transparency of progress, priorities and value delivered.
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Stay current with industry trends, emerging tools and advancements in data analytics and visualisation, ensuring the organisation benefits from modern, innovative and future-ready reporting practices.
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Knowledge, skills and experience required Technical Knowledge & Skills
• Strong proficiency in Power BI (data modelling, DAX, Power Query, creating compelling visualizations).
• Strong SQL and/or Python capability for querying, validating, profiling and troubleshooting complex datasets used in reporting and analytics.
• Experience working with large, complex datasets, including transformed and standardised data structures within data lake or warehouse environments.
• Excellent requirements-gathering skills, with the ability to challenge, clarify and translate business questions into precise analytical and reporting specifications.
• Familiarity with project management processes such as Scrum, Kanban and Waterfall. Business & Stakeholder Skills
• Strong stakeholder management skills, with the ability to understand underlying business problems and define concise insight needs.
• Experience collaborating with cross-functional teams, ideally within insurance or regulated environments (e.g., Finance, Actuarial, Underwriting, Compliance).
• Track record of supporting or leading quality assurance/user acceptance testing activities for reporting or analytics products, ensuring outputs meet business requirements. Personal Attributes
• Excellent communication skills, both written and verbal, with the ability to present and effectively convey complex data insights to various stakeholders, through demos, progress updates and insight walkthroughs.
• Curious and proactive, with a continuous improvement mindset and interest in new technologies and analytics approaches.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com