Overview
Assistant General Manager role at Pins Leisure Ltd - King Pins & Star Pins.
Base pay range
This range is provided by Pins Leisure Ltd - King Pins & Star Pins. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About the brand
Looking for a fun and exciting opportunity? The ultimate bowling experience for all the family. You’ll find state-of-the-art Ten Pin and Duck Pin lanes, ice-free curling, shuffleboard, tech darts, batting cages, air hockey, arcade games, karaoke booths, mini golf and more! Pins Leisure is the Crown Jewels of bowling. Started by 2 brothers 11 years ago, under the Professionals At Play umbrella, we now operate 26 sites nationwide with many more to come.
What we’d expect from you
In an Assistant General Manager we want a leader, that drives the business forward in a role that requires you to be a real team player with a passion for hospitality. Winning personality and a fun-loving spirit are a must!
Role responsibilities
* Ensure we are delivering the best experience for our guests on every visit
* Having an input on delivering the quarterly business plans
* Leading by example through Training, coaching and developing a winning team
* Managing a P&L to meet financial targets and expectations
* Managing the Safety, Security and licensing aspects of the business
* Managing our guest experience platform to improve service and standards
* Maintain a fun and engaging culture using our Brand Standards and Company Ethos
* Monthly reviews with all your team members encouraging their growth and development
* Ensuring service standards and duty management are upheld throughout operating hours
* Be an industry expert in all areas of duty management
What we’re looking for
* Passionate Attitude
* Loves to be professionally playful
* Always gives good energy
* Your team, every time
What you get
* Salary £32,800
* Achievable bonus scheme
* Tips & service charge shared equally amongst the whole team
* 50% off food & drink & free gaming
* Regular team incentives- with rewards including paid trips abroad
* 2 Staff Socials throughout the year
* Employee Assistance Program that includes access to free counselling services
* Further development opportunities within the company growth
* Development courses including; leadership, mental health awareness, first aid and personal licences
* Access to Rewards Gateway, offering discounts at 100s of retailers
* Holiday allowance increasing each year with length of service
Job specifics
* 45hr working week across 5 shifts
* It is expected that you will be available to work weekends and public holidays
* Expected to have a reliable commute to work
* Managing a large team of up to 50 staff members
* Reporting KPI’s weekly, monthly, and quarterly to the Area Operations Manager
* Liaising with all departments of the Professionals At Play business including marketing, sales, finance, operations and maintenance
Good luck!
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