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IT Support Apprentice
, Apply From: 26/07/2025
Learning Provider
Delivered by ALTHAUS DIGITAL LIMITED
Employer
YOUR I.T DEPARTMENT LTD
Vacancy Description
* Answering customer calls, emails, and even live chats to provide top-notch first-line technical support
* Flex those IT muscles and support Windows PCs, servers, network devices, and printers
* You'll accurately categorise and record service tickets using our IT Business Management System, ConnectWise
* Time to show off your troubleshooting skills!
* You'll tackle incidents with basic troubleshooting methods and document
* You'll keep customer documentation up to date and work towards smashing those service level agreements
* When you're ready, you'll become a master at configuring and setting up equipment in-house
* As you gain experience and confidence, you'll even get to assist with on-site installations of computers and basic networking equipment
Key Details
Vacancy Title
IT Support Apprentice
Employer Description
"We started Your IT over a decade ago because we loved technology but realised most business owners viewed it as more of a ‘necessary evil.’ We figured we could look after the technology, keep it all working and even advise you what you needed to move the business forward. You would then be able to concentrate on what you loved in your business, and if we’re both pursuing our passions then we are going to work well together. We now employ 24 people who share our passion for making the technology in your business work for you. Over the years we’ve honed what we do (we have the awards and accreditations to back it up) and can sum it up in a simple sentence ‘We Exist To Make Our Clients Lives Easier’."
Vacancy Location
8 FARRINGTON WAY EASTWOOD NG16 3BF
Wage Frequency
Custom
Number of Vacancies
2
Vacancy Reference Number
1000332572
Key Dates
Apply From
26/07/2025
Closing Date For Applications
2025-08-08 23:59:59
Interview Begin From
Possible Start Date
2025-08-11 00:00:00
Training
Training to be Provided
* Information Communications Technician Level 3 Apprenticeship Standard
* An apprenticeship includes regular training with a college or other training organisation
* At least 20% of your working hours will be spent training or studying
Learning Provider
ALTHAUS DIGITAL LIMITED
Skills Required
Communication skillsIT skillsAttention to detailOrganisation skillsCustomer care skillsProblem solving skillsAnalytical skillsLogicalTeam workingInitiative
Apply Now #J-18808-Ljbffr