Customer Service Advisor – Warehouse/Retail – Erdington – £11.94ph – Temp to Perm
We are recruiting for a Customer Service Advisor in the Erdington area. You will be working at our client, a leading high street and online retailer specialising in women’s clothing and accessories. This role offers a dynamic work environment where dedication and expertise are highly valued.
Requirements of a Customer Service Advisor:
You will need the following:
* Excellent communication skills, both verbal and written.
* The ability to manage workload and prioritise accordingly.
* Excellent attention to detail, with the ability to assess and understand all relevant information.
* Previous experience within the customer service sector is preferred but not required.
* Candidates with experience in people-oriented roles (retail, hospitality, etc) are welcomed to apply.
Details:
* Pay rate: £11.94 per hour
* Location: Erdington
* Hours of work: 8-hour shifts on a rotation basis between 8am – 7pm, any 5 days out of 7
* Duration: Temp to Perm
Role of a Customer Service Advisor:
* Provide exceptional service and support to customers.
* Respond to customer inquiries and resolve issues in a timely manner.
* Communicate effectively with customers through various channels including phone, email, and social media.
* Meet individual and departmental goals.
* Support the business where it is required on day-to-day tasks.
* Implement actions and processes to improve the overall customer experience.
Benefits of working with us as a Customer Service Advisor:
* Weekly payment
* Full training provided
* Option to join employee health cash plan
* 22 days holiday plus bank holidays
* Overtime available
* Casual dress
* Company pension
* Employee discount
If you are interested in the above Customer Service Advisor role please click apply now
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