Job Description
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. The successful candidate is responsible for the coordination of FM & Technical Services to site to meet SLA requirements and key performance indicators.
Role Summary:
Primary focus on delivery of all FM Operations in accordance with KPI & Output measurements
Support / Monitor 3rd party maintenance supplier activities when required and report any corrective works arising
Comply with QHSE requirements as outlined within the SLA
Act as a part of site emergency team i.e. Fire Marshall, as required for emergency control activities
Report all accidents, occupational illnesses and emergencies in relevant books / documentation
Ensure all contractors, under sphere of control, operate within appropriate H&S processes and client HSE standards
Conduct monthly self-assessment SLA checks in support of quarterly contract performance requirements
Responsible for the image and visual standards of the site/s taking ownership of any issues or concerns
Provide flexible support to the FM Operation areas as
Deliver goods received to correct destination / person
Approve invoices, goods received notes and statements for payment purposes
Take ownership and understand customer requirements and be able to demonstrate the ability to close out concerns, ensuring customer is kept appraised at all times
Act as deputy in the absence of line management
Provide and arrange cover for the operational team as defined by line management
Other activities and responsibilities may be individually defined
Present and record weekly toolbox talks and efficiently convey relevant information
Ability to organize and issue tasks to engineers and to carry out checks through the auditing system
Carry out audits on engineering team and sub-contractors.
Be part of the site on call team for OOH cover
Survey and quote for additional works and repairsExperience Required:
Hold a technical qualification for example (Electrical/Mechanical/Gas/A/C) but limited to
Knowledge and awareness of the facilities management industry
Knowledge and understanding of various technical working of site equipment (Electrical, Mechanical, BMS and HVAC)
An understanding of compliance and the ability to monitor and up-date records
Practical experience in working with supply partners to deliver a seamless, integrated service
Strong PC skills - MS Office
Experience with CAFM systems
Self-motivated and resourceful
Good administrative skills
Well organised
Good prioritization and planning skills
Customer services experience
Ability to communicate at all levels
Service orientated attitude combined with innovative thinking