We're searching for a Reservations Manager to join our talented team.
The Parakeet is a renowned Kentish Town pub serving fire-led small plates by Chef Ben Allen, named among Squaremeals Top 100 and the Top 50 Gastropubs. The Jazz Cafe in Camden is a world-renowned live music venue showcasing talent across hip hop, soul, jazz, and beyond, with a mezzanine restaurant offering one of Londons most unique dining experiences.
Were looking for a Reservations Manager to oversee bookings for both venues. From private dining at The Parakeet to shows at Jazz Cafe, youll ensure every guest feels looked after from the first enquiry to the final farewell.
What youll do:
Manage all reservations using OpenTable and Collins
Handle guest enquiries warmly and thoughtfully
Work closely with GMs and on-site teams to keep operations smooth
Find opportunities to maximise covers and build lasting guest relationships
Split time between our Camden office and the venues to stay connected
About you:
At least 2 years experience with OpenTable and Collins
Calm, guest-focused, and confident under pressure
Strong communicator and natural organiser
Sales-minded but always warm and genuine
Why join us:
Competitive pay plus performance bonus
50% off across all venues
Free entry to shows and events
Staff perks, referral scheme, and pension plan via Nest
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