* Contract Type: Permanent / 37.5 hours per week
* Days of Work: Monday to Friday 9am - 5pm
* Hybrid Working: 3 days office based, 2 at home
DPD is a Disability Confident Employer
Job Description
Our National Telesales and Direct Sales Manager is currently recruiting for a first class Telesales Executive to join her highly experienced Telesales team based at our Head Office in Smethwick.
As a Telesales Executive your primary accountability will be to maximise sales opportunities by generating high quality prospect appointments for our Field Sales Executives (FSE’s).
Key responsibilities of this role will include:
* Generate appointments for the FSE’s:
o Identifying new business opportunities
o Gathering comprehensive information relating to the potential new business opportunity and updating Salesforce
o Contacting potential customers to gain commitment to an appointment
* Achieve daily and weekly targets
* Maintain accurate and timely records of the prospect’s shipping requirements and contact details
* Update and maintain all internal systems
* Liaise with FSE’s and Sales Managers
* Promote Company products and services along with the benefits to potential customers
Qualifications
About You
To excel in this role you will ideally need to have prior outbound calling experience either Business to Business or Business to Consumer. Outstanding communication skills both verbal and written are essential. We will also expect you to have:
* Strong telephone manner
* High attention to detail and organisation skills
* Knowledge of navigating CRM systems or databases
* Self motivated and resilient
* Target driven and the ability to engage with key decision makers
* Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.
Additional Information
About our benefits
* Holiday trading
* Enhanced maternity and paternity package
* Free life assurance of 4 x salary on joining the pension scheme
* Free onsite car parking for all employees
* Health Kiosks visiting every location
* Vitality at Work
* Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
* Milestone Days off to celebrate with your family and friends
* Free eye tests and support with the cost of glasses
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