Role Overview We are seeking a proactive, detail-oriented General Administrator to support the smooth and efficient operation of our daily business activities. This role plays a key part in facilitating communication across departments, managing essential administrative functions, and delivering a high standard of service to both customers and suppliers. Key Responsibilities Respond to customer and supplier enquiries via phone and email in a professional and timely manner Prepare and issue accurate invoices; maintain up-to-date billing records Manage document handling tasks including printing, scanning, and filing Collaborate with production & Accountsstaff to coordinate schedules and support operational needs Perform general administrative duties such as data entry, record keeping, and office coordination Organize freight bookings and ensure all logistics documentation is complete and accurate Arrange domestic and international travel and accommodation for staff as required Candidate Requirements Proven experience in a similar administrative role (preferred) Excellent verbal and written communication skills Proficient in Microsoft Office Suite (Word, Excel, Outlook) Strong organizational and time management abilities High attention to detail and accuracy Familiarity with invoicing and logistics coordination is advantageous