I'm currently recruiting for a highly successful and well respected client in the Civils and Water industry. They are seeking a department Head of Health & Safety Training.
The Head of Health & Safety Training is the primary leader of a bespoke health and safety training facility, responsible for both operational excellence and commercial expansion. This dual‑focus role involves overseeing the delivery of high‑standard courses (including Confined Space, IPAF, and CPCS), whilst maintaining critical accreditations and driving B2B revenue through strategic business development.
A highly competitive salary is on offer for the successful Head of Health & Safety Training Manager with a generous (performance related) annual bonus.
Head of Health & Safety Training Key Responsibilities
* Operational Management: Oversee the daily scheduling of trainers, equipment, and classroom facilities to ensure 100% capacity and efficiency.
* Compliance & Quality Assurance: Act as the primary point of contact for awarding bodies (City & Guilds, IOSH, CITB, etc.) and ensure all Internal Quality Assurance (IQA) processes meet audit requirements.
* B2B Business Development: Proactively identify and pitch training solutions to construction, engineering, and utility firms to build long‑term partnerships and secure repeat bookings.
* Course Development: Research market trends to design and launch new training programs, ensuring materials and practical rigs meet current legislative standards.
* Team Leadership: Manage and mentor a team of specialist trainers, conducting performance reviews and identifying development opportunities.
* Health & Safety: Maintain the centre as a "gold standard" environment, ensuring all practical training areas—specifically Confined Space and Plant—are safe and fully compliant.
Benchmarking Factors
Education
* Minimum Requirements: Professional certification in Health & Safety (e.g., NEBOSH) or significant vocational experience in a relevant technical field.
* Preferred Requirements: Holding an Internal Quality Assurance (V1 or TAQA) award.
Proven Ability
* Level of Experience: Extensive experience managing audits and standards for awarding bodies such as City & Guilds, CITB, or IOSH.
* Essential Skills & Aptitudes: Demonstrated success in B2B sales or account management; deep understanding of workplace H&S regulations; ability to manage project lifecycles from concept to accreditation.
Managerial and Supervisory Responsibility
* Direct Reports: 3 (Specialist Trainers).
* Supervisory Functions: Full responsibility for team performance, scheduling, and professional development.
* Advisory/Specialist Capability: Acts as the internal expert on accreditation standards and legislative training requirements.
Accountability
* Scope of Impact: Responsible for the commercial profitability of the training centre and the legal validity of all certifications issued.
* Level of Authority: Moderate. Authority to manage daily operations and team workflows; strategic or significant financial decisions require Director approval.
Independence of Action
* Freedom to Act: High degree of autonomy in managing the training facility and pursuing B2B leads.
* Adherence to Procedures: Must strictly adhere to the standards set by awarding bodies and national H&S legislation.
* Input into Strategy: Active role in designing the course portfolio and defining the commercial growth strategy for the training department.
Complexity
* Range of Tasks: Manages a complex mix of technical compliance, personnel management, and high-level sales.
* Problem‑Solving Complexity: Requires the ability to troubleshoot audit issues, navigate changing safety legislation, and adapt course materials to meet client‑specific needs.
Relationships
* Internal Contacts: Regular interaction with the Commercial Director, administrative staff, and the technical training team.
* External Contacts: Primary liaison for Awarding Bodies (e.g., City & Guilds) and key B2B client decision-makers.
Direction
* Source of Work: Strategic targets set by the Commercial Director and operational demands of the training schedule.
* Frequency of Review: Monthly performance reviews focused on revenue targets and quarterly reviews of audit/compliance status.
Pressure of Work
* Mental Demands: High requirement for focus on safety standards and compliance accuracy, alongside the pressure of meeting commercial sales targets.
Working Environment
* Physical Environment: A combination of a professional office setting and practical training areas (high‑risk rigs/plant areas).
* Potential Hazards/Discomforts: Moderate. Involvement in overseeing training in "high‑risk" environments like Confined Spaces.
* Travel Requirements: Occasional travel for B2B networking or client site visits.
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