Overview
Our store teams are the warm arm of reassurance and the friendly face that offers incredible product insight, product knowledge and trust. Whether it is in‑store personal shopping, car seat consultations, parent‑to‑be events, or guiding customers on their parenting journey, our amazing store teams create magical moments that are cherished forever.
Role
This is a Sales Assistant / Consultant position at the Mamas & Papas Cheshire Oaks store. The role covers 12 hours per week, across three days – Tuesdays, Wednesdays and Saturdays from 12:00 to 16:00 – and involves assisting customers, providing product knowledge, handling sales transactions and contributing to an inviting store experience.
Responsibilities
- Engage customers and answer product‑related questions
- Provide recommendations and upsell where appropriate
- Assist with sales transactions and store operations
- Maintain a welcoming, clean and well‑stocked sales floor
Qualifications
- Experience in retail, sales or customer service
- Excellent communication skills and a positive, approachable attitude
- Ability to work effectively in a team environment
Benefits
- 33 days holiday, increasing to 40 days with service
- Buy & Sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day one enrolment
- Significant staff discounts for family and friends at shop and online
- Ongoing offers and discounts across a variety of external organisations
- Subsidised health and critical illness cover and insurance
- Supportive family‑related leave policies, including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave
- Supportive Foster Care & Carers Leave offering
- Support for loss and bereavement
- Menopause‑friendly employer policies
- Employee recognition and appreciation schemes
Location
Mamas & Papas Cheshire Oaks store
Longlooms Road, Cheshire Oaks, Cheshire, CH65 9GZ