Job Description
Job Title: Enterprise Solutions Engineer
Location: United Kingdom (Remote with travel as needed)
Contract: 1 Year
About Us
We are a leader in enterprise data storage and solutions, dedicated to delivering innovative products and services that empower customers to manage and protect their critical information. Our offerings span advanced storage systems, technical consulting, and end-to-end support for Channel customers ,OEMs, startups, and large enterprises.
Role Overview
We are seeking a motivated and technically skilled Enterprise Solutions Engineer to drive the development and deployment of advanced data storage solutions. The ideal candidate will have a strong background in both technical and commercial aspects of enterprise projects, with experience managing cross-functional teams and engaging with stakeholders at all levels, including executive leadership and external partners.
Key Responsibilities
* Lead and contribute to the launch of multiple enterprise product lines and solutions for Channel Partners.
* Provide detailed technical expertise in data storage fundamentals and solution design.
* Develop and manage international client accounts, focusing on building long-term relationships and driving customer satisfaction.
* Collaborate with sales teams to identify new business opportunities and coordinate technical sales activities across Europe.
* Manage and support the full sales cycle, from technical pre-sales to post-sales activities, ensuring successful product integration and lifecycle support.
* Provide and manage technical responses to complex RFQs and RFPs, including participation in QBRs and public tenders.
* Collaborate with geographically dispersed teams, fostering trust and collaboration with both customers and internal stakeholders.
* Act as a customer escalation point and lead internal support and development teams to resolve issues and exceed expectations.
* Guide product development by translating customer requirements into actionable technical specifications.
Qualifications
* Bachelor's degree in Computer Science, Engineering, or related field.
* Extensive experience in enterprise data storage, technical sales, and solution engineering.
* Proven track record of managing cross-functional teams and delivering complex projects.
* Strong communication skills, able to engage with executive leadership, customers, and technical teams.
* Demonstrated ability to analyze and resolve complex technical and non-technical issues.
Preferred Skills
* In-depth knowledge of enterprise storage solutions and data management concepts.
* Experience with technical responses to RFQs/RFPs and public tenders.
* Project management experience, especially in multi-stakeholder environments.
* Proficiency with CRM systems and technical sales tools.
* Ability to work independently and collaboratively in a remote, international setting.
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