Customer Services Administrator Job Description
Customer Services Administrator - Aldershot, Hampshire, UK
Job Summary
Are you passionate about delivering exceptional customer service and building strong client relationships? Smurfit Westrock Beacon in Aldershot is looking for a proactive and detail-oriented Customer Services Administrator to join our dynamic Customer Services Team.
?? About the Role
As a key member of our Customer Services Team, you'll work closely with all internal departments to ensure a seamless customer experience. This role will provide world-class service and support to our valued clients.
??? Key Responsibilities
* Handle customer orders and enquiries via phone and email
* Accurately raise orders in our system
* Respond promptly and professionally to customer queries
* Resolve issues efficiently and effectively
* Administrative tasks as the role requires
* Maintain clear and consistent communication with internal teams
?? About You
We're looking for someone who is:
A strong communicator, both written and verbal Organised, detail-oriented, and able to prioritise tasks Comfortable working independently and as part of a team Skilled in Microsoft Office applications (Excel, Word, Outlook) Experience in a...