* Temporary role for 5 weeks
* Working for a university in Nottingham
About Our Client
A University based in Nottingham, working as a Student Information Officer on a 5 week temporary basis.
* Student Information Officer
* An hourly rate of £14 per hour - weekly timesheets, weekly pay
* Fully based on-site in Nottingham - student facing role
* Temporary role for a 5 week duration, to start ASAP after the interview process
* No parking on-site, good public transport links
Job Description
* Be the first point of contact on campus for all face-to-face enquiries from students, staff, and public
* Respond to queries through online channels including, phone, email, live chat, and social media
* Respond to queries within the agreed service level agreement and adhere to KPIs
* Provide information to students regarding courses, assessments, timetables, facilities, and university offerings
* Contribute to the planning and delivery of induction and enrolment activities, and campus events
The Successful Applicant
Student Information Officer:
* Previously worked in a role handling customer or student enquiries
* Excellent customer service skills, providing a first class service to students, staff, and public
* Able to work in a busy environment, managing multiple tasks
* Ideally worked in the Higher Education sector, supporting student queries
* A proactive attitude towards problem-solving and multitasking
* Familiarity with database management systems is advantageous
What's on Offer
* Student Information Officer
* An hourly rate of £14 per hour - weekly timesheets, weekly pay
* Fully based on-site in Nottingham - student facing role
* Temporary role for a 5 week duration, to start ASAP after the interview process
* No parking on-site, good public transport links
#J-18808-Ljbffr