Thrive Oldham are recruiting for a Quality Engineer for our well established client in the Torfaen Area. Main Purpose of Job To provide Quality Engineering and systems support for Operations and Quality/Technical departments by ensuring that products and processes are maintained in line with business and customer requirements. Has the ability to respond to the needs of the business and embrace change. Heavily involved in Teamwork and Continuous Improvement. Key Tasks and Accountabilities Investigate and resolve customer returns and complaints Required to develop a strong process-based Assist with investigation and resolution of external non-conformances and report sub-contract quality performance via scorecard process. Represent Quality Team at Supplier/Customer external meetings Implement and monitor robust actions using a formal problem solving Use of internal non-conformance database to analyse trends and liaise with the continuous improvement team to implement improvement activities. Participate in multi discipline teams to address issues aligned to the achievement of Company objectives Participate in and support product and process continuous improvement activities based on a range of tools and techniques. To carry out inspection quality control activities involved in delivering continuous improvement in product quality and business objectives. Direct involvement in the application of inspection tools, techniques and syst...