VANRATH is pleased to support a prestigious Property Services firm in recruiting a Planner to enhance its expanding team. This is a fantastic opportunity to work within a company renowned for its supportive work environment and career advancement prospects.
Position Details:
* Full-time, Monday to Friday - No weekend shifts.
* Permanent employment with long-term growth potential.
* Located in Derry/Londonderry.
Compensation & Benefits:
* Competitive salary (fully negotiable based on experience).
* Exceptional benefits package with career progression opportunities.
Key Responsibilities:
* Act as the primary liaison for client service requests, covering both urgent and routine tasks.
* Manage scheduling of service appointments and coordinate logistics efficiently.
* Provide customers with real-time updates regarding appointment schedules.
* Assign work orders to appropriate teams while considering cost-effectiveness and resource allocation.
* Oversee ongoing projects to ensure timely completion and adherence to company standards.
* Collaborate with administrative staff, supervisors, and leadership to address inquiries and monitor workflow.
* Work closely with external stakeholders to ensure seamless service delivery.
* Track deadlines, ensuring tasks are completed on time or extensions are requested as needed.
* Handle customer queries and resolve service-related concerns efficiently.
* Maintain operational standards to achieve performance benchmarks.
What We're Looking For:
* Background in scheduling, logistics, or workforce coordination.
* Preferred background in Housing, Property, or Construction.
* Strong customer service skills with a commitment to service excellence.
Desirable Experience:
* Previous work in a high-paced industry, particularly within property maintenance or construction services.
This job posting is active. To apply, please use the link below or contact Jack Groves at VANRATH in confidence.
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