Location: Oldbury, West Midlands (office-based)
Hours: Mon-Thu 8:30-5:00, Fri 8:30-1:30 (37 hrs/week)
We're looking for an organised, friendly, and proactive Sales Administrator to join our cable management team. In this role, you'll be the key link between our customers and the sales team-making sure enquiries are handled smoothly, orders are processed accurately, and customers get the service they deserve.
What You'll Be Doing
* Preparing quotes and sending order acknowledgments
* Answering customer queries via phone and email
* Coordinating with production, sales, and other teams to keep things running smoothly
* Processing orders into our system (training given)
* Keeping on top of admin tasks like filing and updating records
* Taking part in improving how we do things (Lean processes)
What We're Looking For
* Previous experience in sales admin or similar
* Strong organisational skills and attention to detail
* Good customer service and telephone skills
* Comfortable using computers and working with different departments
* A team player who can also work on their own
* Positive, can-do attitude
Perks & Benefits
* Competitive pay
* Company pension
* Health cash plan
* Life assurance
* 33 days' holiday (incl. bank holidays)
* Discounted gym membership
* Cycle to work scheme
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