About The Company
Frazer Jones is delighted to be exclusively partnering with a globally recognised professional services organisation. With an impressive growth trajectory, a commitment to exceptional client service, and a strong market reputation, this organisation is widely regarded as a leader in its field and a benchmark for excellence within the industry.
Culture and Benefits:
* Exceptional renumeration & benefits package
* Flexible working environment – 3 days on site
* Operate within a collaborative and team focused environment
About The Role
Working as part of a collaborative global payroll team and drawing on your payroll expertise, you will take on a client‑facing role that blends hands‑on delivery with service governance.
Key Responsibilities
* Manage a diverse portfolio of global payroll clients, overseeing end‑to‑end payroll delivery across multiple jurisdictions.
* Monitor and respond to urgent payroll queries through global mailboxes, ensuring timely resolution and high service standards.
* Coordinate with offshore delivery teams and internal stakeholders to ensure accurate, compliant payroll processing.
* Partner with technology and operational teams to support payroll system enhancements, implementations, and process improvements.
* Lead regular client governance meetings, including payroll KPI reviews and service performance discussions.
* Manage client enhancement requests, project plans, and business requirements, ensuring priorities are delivered effectively and on time.
Experience And Skills:
* Proven experience in a client‑facing global payroll role, managing multi‑country payrolls and complex stakeholder requirements.
* Strong analytical and organisational skills, with the ability to manage competing priorities and meet tight deadlines.
* Experience working with payroll systems and supporting technology enhancements or implementations.
* Excellent communication skills, with confidence leading client meetings and presenting payroll KPIs and service updates.
* A proactive, service‑driven mindset, with the ability to resolve issues efficiently and continuously improve processes.
How to Apply
If you feel like you have the necessary experience, please submit your resume by clicking APPLY NOW.
Alternatively, please email for more information.