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Operations manager

Redhill (Surrey)
Operations manager
Posted: 2h ago
Offer description

Powered by Water, Driven by Purpose SES Water has a rich history of serving communities in the South East of England. Water plays an important role in our lives, which is why we're committed to supplying our customers with access to 160 million litres of safe, reliable, clean water every day. We're proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we're working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife. Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. Ready to make a splash? Join our team today. At SES Water, we deliver safe, high-quality drinking water to over 750,000 customers every day. Behind that service is a high-performing operational team responsible for keeping our network running safely and efficiently. We're looking for an Operations Manager to lead our repair, maintenance and reinstatement operations-driving performance, safety and service delivery across our network. This is a senior operational leadership role with real impact on customer outcomes and operational performance. What you'll be doing Leading operational delivery across repair, maintenance, reinstatement and planning functions. Managing Section Managers and operational teams, building capability and driving performance. Ensuring works are delivered safely, compliantly and right first time. Overseeing programmes including lead replacement, mains replacement and developer services. Managing delivery partners under NEC contract frameworks, ensuring value and performance. Acting as the senior escalation point for technical, operational and H&S issues. Representing SES Water with highway authorities, regulators and industry forums. What we're looking for Operational leadership experience in utilities, water or infrastructure environments. Strong understanding of repair, maintenance, reinstatement and street works practices. Experience managing performance, SLAs and contractor delivery. Ability to lead teams, manage risk and deliver complex operational work. Strong stakeholder management and problem-solving skills. Streetworks qualifications, NEBOSH or professional membership (ICE, APM, CIWEM) are desirable. Closing Date: 3rd April Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process. Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness. Our core values, which are essential to our success, are: Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on. Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way. Be the Future - Embrace change. Drive Progress. Own the challenge.

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