Sales Administrator
Location: Stoke-on-Trent
Salary: Up to £32,000 per annum (DOE)
Hours: Monday to Friday ( 8:00am–17:00pm)
About the Role
We’re looking for an organised and customer-focused Sales Administrator to join a growing and supportive team based in Stoke-on-Trent. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment where no two days are the same.
You’ll play a key role in supporting the sales process from enquiry through to delivery, ensuring customers receive an excellent experience every step of the way. If you’re proactive, detail-oriented, and enjoy building relationships, we’d love to hear from you.
What You’ll Be Doing
* Managing customer enquiries via and email
* Processing sales orders accurately and efficiently
* Preparing quotations, invoices, and sales documentation
* Keeping customer records and systems updated
* Liaising with internal teams to ensure smooth order fulfilment
* Providing customers with updates on orders and deliveries
* Supporting the wider sales team with administration and reporting
* Assisting with supplier coordination and stock-related queries
* Resolving customer issues quickly and professionally
* Building strong relationships with both new and existing customers
* Contributing ideas to improve processes and customer experience
What We’re Looking For
* Previous experience within administration, sales support, or customer service
* Strong communication and organisational skills
* Excellent attention to detail
* A positive, team-focused attitude
* Confidence working in a busy environment and managing multiple tasks
* Good IT skills and experience using internal systems
* A proactive and reliable approach to work
If you are interested in this position please apply directly or email your CV over to MariaPkpir.co.uk You can also call Maria on 01782712230
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