Receptionist/Admin Support CAMHS
NHS AfC: Band 2
Main area Receptionist/Admin SupportGrade NHS AfC: Band 2Contract 6 months (Fixed Term Contract)Hours Full time - hours per week (9: to 5: Monday to Friday with the occasional cover of evening clinics to cover annual leave or sickness.)Job ref -CHI-8- Site Ripley Resource Centre, 1st Floor, (above Library)Town Ripley, Derbyshire,Salary £, per annum, pro rataSalary period YearlyClosing Today at :
Want to make a real difference and have a truly rewarding career? Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
We’ve been rated ‘good’ overall by the CQC, with some outstanding services. The CQC commented at our most recent inspection on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.
We are passionate about making equality, diversity and inclusion part of our DNA. We take pride in our “People First Culture” which creates a workplace where everyone feels a genuine sense of belonging, difference is celebrated, and people are comfortable to bring their whole selves to work. We value the richness that comes from having colleagues that are fully representative of the local community. We welcome people who identify as Black, Asian or from a Minority Ethnic background, protected characteristics, and with all backgrounds and experiences.
Job overview
A fantastic opportunity has arisen for a suitably experienced person to join our CAMHS Service as a Receptionist/ Admin Support to assist in the delivery of a wide range of services to the children and young people of South Derbyshire.
Key Locations (split role):
1. Rivermead
2. Goods Road, Belper
3. Ripley Resource Centre (above the Library), Ripley
(Occasional cover at Temple House, Mill Hill Lane, Derby)
9: am – 5: pm Monday to Friday with occasional cover for annual leave and sickness for the evening clinic (until 8: pm)
“It is Trust policy that for posts that are for a time limited period, applicants who are currently employed by an NHS organisation will only be appointed on a secondment basis and should have approval from their line manager this is possible before applying. Applicants who are not employed by an NHS organisation, will receive a fixed term contract. “
Main duties of the job
We are looking for a highly motivated, friendly, outgoing, reliable and flexible person to join our receptionist/admin support team.
Applicants will need the confidence and experience to be able to deliver a high-quality front of house reception/admin support service, including
4. Greeting of clients to our premises
5. Dealing with a wide range of telephone callers
6. Working as part of a team delivering an excellent support service to our CAMHS clinical teams and their clients.
7. Experience of multi-tasking in a busy office environment is required.
We are looking for a team player with a pleasant, welcoming manner and the ability to prioritise conflicting workload demands.
You will have good communication and organisational skills, together with IT skills (Word and Outlook essential), to be able to work with the general public both in person and on the telephone in a fast paced and ever changing environment.
If this sounds like a good fit, your application would be most welcome.
Working for our organisation
Join 'Team Derbyshire Healthcare' and become part of a talented, compassionate and enthusiastic workforce committed to a vision of ‘making a positive difference in people's lives’.
CQC rated us as 'GOOD’ overall, commenting on how our colleagues “treated patients with compassion and kindness” and “felt positive and proud about working for the trust.”
Benefits include:
8. Commitment to flexible working where this is possible
9. days annual leave/year plus bank holidays, increasing to days after 5 years & days after years’ service
10. Yearly appraisal and commitment to ongoing training
11. Generous NHS pension scheme
12. Good maternity, paternity and adoption benefits
13. Health service discounts and online benefits
14. Incremental pay progression
15. Free confidential employee assistance programme /7
16. Access to our LGBT+ network, BAME Network and Christian Network
17. Health and wellbeing opportunities
18. Structured learning and development opportunities
Detailed job description and main responsibilities
Detailed job description and main responsibilities
Please review the Job Description and Person Specification. To apply, please click APPLY FOR THIS JOB - this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.
“As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visa’s and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the website
Person specification
skills
Essential criteria
19. 1 years office experience
20. organise workload / deadlines
21. Diary management
22. experience knowledge microsoft office, word, excel and outlook
23. Front of house reception experience
24. telephone manner / discretion with sensitive information
25. confidentiality/ GDPR/
26. Teamwork
27. Communication and interpersonal skills
Desirable criteria
28. Systm One / EPR
29. NHS experience
Qualifications
Essential criteria
30. •RSA 1 tying or word processing or equivalent experience (typing test )
31. •English GCSE Grade C or equivalent
Desirable criteria
32. ECDL/Clait
33. Customer Service Training
Further details / informal visits contact
NameLisa AllenJob titleCAMHS Admin ManagerEmail number