Job Description
About the role
We have a new opportunity for a Repairs Surveyor to join the Guinness Property team. As a Repairs Surveyor, you will conduct property surveys and inspections, overseeing subcontracted repairs to ensure they meet Guinness standards and timelines. This field-based role involves traveling across Stevenage, Welwyn Garden City, Chelmsford and the surrounding areas.
Reporting to the Complex Repairs Manager, you will perform surveys, including Damp, Mould, and Condensation inspections. You will diagnose complex faults, inspect works, and support Guinness Property to ensure high-quality repairs are delivered on budget, on time, safely, and to a high standard. You will also maintain customer satisfaction KPIs and ensure value for money through effective procurement and management of repairs.
What we’re looking for
We are a customer-focused organisation, valuing both our actions and approach. As an experienced and knowledgeable Repairs Surveyor, you will possess excellent customer service skills and the ability to work independently to assess and enhance property standards. You will also be able to demonstrate the below essential skills and experience:
* Excellent level of knowledge of building construction standards and legislation, and an ability to diagnose and specify remedies to building defects.
* Experience in undertaking assessments in line with the Housing Health & Safety Rating System.
* Understanding of responsive repairs, voids work and planned and cyclical repairs requirements.
* Ability to be proactive and work on own initiative, with limited supervision.
* Experience in managing contractors.
* Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face-to-face, or by telephone.
* Good IT skills and knowledge of Microsoft Office, housing, and property management systems.
* Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
* Full Driving Licence.
Essential Qualifications:
* Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
* Evidence of continuous professional development.
Desirable Qualifications:
* Level 4 VRQ Certificate in Managing Damp, Mould, and Customer Care in Housing.
* RICS (Building Surveying) or MCIOB membership.
What we can offer you
* Salary £45,818 per annum full time, 39 hours per week Monday to Friday.
* Company vehicle - for work use only
* 35 days annual leave (including bank holidays) plus the option to buy and sell 5 days.
* A generous contributory pension of up to 9% matching contributions
* Life Assurance 3 x salary
* Health care cashback plan
* Ongoing learning & career development opportunities
* Payment toward professional subscriptions
* Discounts portal to save money on various products and services.
How do I apply?If you’re interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the ‘apply’ button and submitting your application online by uploading your CV. Interviews will take place in person in Milton Keynes from Monday 23rd June 2025. If you’re interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the role profile.
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