Company Description
Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.
Job Description
The Role
We are seeking an energetic and detail-oriented Associate to join the UK People Shared Services team. This team delivers high-quality, scalable, and consistent People Operations services, enabling our employees to thrive and focus on impactful client work.
Reporting to the UK People Shared Services Track Lead, this role is responsible for delivering exceptional employee lifecycle support—from onboarding to exit—while driving operational efficiency, compliance and a great people experience.
We’re looking for someone who is proactive, a problem solver, highly organised, eager to learn and passionate about providing excellent support across HR processes.
Location – London, Turnmills
Hybrid: 3 days in office
Responsibilities
Employee Lifecycle Administration
* Manage assigned lifecycle processes (e.g. probation, sickness tracking, maternity, exits)
* Ensure timely and accurate updates to HRIS (SuccessFactors), payroll inputs, and documentation
* Respond to employee queries in a timely, professional, and solution-focused manner
* Support relocation and onboarding for external visa candidates in collaboration with the mobility team
Onboarding & New Joiner Experience
* Coordinate all logistics for new joiners, including:
* Week 1 onboarding setup with IT, L&D (Publicis Sapient Start), and People Teams
* New starter packs and scheduling “meet & greets” with line managers and buddies
* Ensure all onboarding paperwork and employee files are complete and up to date
Compliance & Process Support
* Coordinate compliance requirements including right-to-work checks, visa documentation, and pre-employment screening, GDPR audit
* Support data preparation for audits and reporting requests
Project & Continuous Improvement Work
* Participate in UK-level People Ops projects such as new system rollouts or data reporting improvements
* Proactively identify opportunities to simplify and improve internal processes
Business Capability Support
* Act as the point of contact for people within a specific business capability area for people operations across key touchpoints such as onboarding, probation, parental leave, exits, sickness
Qualifications
What We’re Looking For
* Experience supporting in Human Resources is desirable but not essential
* Experience with AI prompts, Systems automation and building AI Agents for HR processes (or coming from an Engineering background) will be desirable as this role will support the HR Lifecycle activities for the Engineering population at Publicis Sapient
* Alignment with Publicis Sapient’s core values
* Strong attention to detail, with a passion for accuracy and efficiency
* Eagerness to learn and grow a career in HR
* Excellent written and verbal communication skills
* Comfortable working in a fast-paced, global, and matrixed environment
* Proficient in Microsoft Office, especially Excel; familiarity with HR systems like SuccessFactors is a plus
* Strong interpersonal skills and the ability to build relationships with both internal and business teams
Additional Information
* An inclusive workplace that promotes diversity and collaboration
* Access to ongoing learning and development opportunities
* Competitive compensation and benefits package
* Flexibility to support work-life balance
* Comprehensive health benefits for you and your family
* Generous paid leave and holidays.
* Wellness program and employee assistance
As part of our dedication to an inclusive and diverse workforce, Publicis Sapient is committed to Equal Employment Opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at hiring@publicis.sapient.com
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