Team Overview
The Clinical Programme Team manages the Trust's electronic patient record system, which relies on Oracle Cerner Millennium, and supports other clinical applications and systems.
Role Summary
The team builds and supports applications and clinical systems for the Trust, providing a customer‑focused, collaborative, responsive, and clinically safe service.
Key Responsibilities
* You will be responsible for building and supporting Clinical Applications modules as defined and agreed within the remit of the post. Working with Cerner, Cerner AMS, and other suppliers, you will provide application and operational support to ensure day‑to‑day delivery of the Trust electronic patient record.
* You will provide a customer‑focused service of the highest quality and effectiveness that meets the needs of clinical and corporate services and is delivered in accordance with national guidance, Trust strategy, statutory legislation, and current best practice. This will entail working with clinical and operational staff at all levels; with suppliers, managing their turn‑around for requests within your area of expertise; applying application design principles, both generic and specific to the application system, ensuring that the application meets the clinical and operational needs of the requestors and the Trust, with the patient in mind at all times.
* You will assist the lead for the Trust in one or more specialist modules of the Trust EPR system application or other systems (such as Clinical Documentation, PAS, Order Comms, Critical Care, Digital Dictation/Correspondence etc), providing specialist subject‑matter expertise.
* You will provide support to managers, providing them with evidence and advice to support recommendation.
* You will work with the Clinical Applications Technical Team to monitor system performance of the applications, utilisation, and to improve performance of the system and the support service and to ensure the application is tested to be clinically safe and complies with information governance principles.
* You will advise, design, and support the development and use of safe processes for the use of applications within clinical services.
* You will contribute to and support the development of an application design methodology and capability within the team, including requirements management, design, build, deploy, optimise and support, undertaking monitored support processes, with incident and problem management.
About the Trust
Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, the Trust provides more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.
We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surrey and NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.
The Trust employs approximately 5,000 staff across its hospitals and is supported by over 500 volunteers.
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