Overview
The role of the Personal Assistant is to provide enhanced, proactive support to fee earners to enable them to operate efficiently. The support provided needs to be a seamless legal service to clients. The Personal Assistant role is expected to use a high degree of self-management and initiative and to maintain a high level of confidentiality. The Personal Assistant will act as workflow manager for other support services, including delegating and supervising the completion of document production, file management and copying/scanning work undertaken by other relevant business support services.
Responsibilities
* Diary management / FE organisation including booking meeting rooms, arranging travel, itineraries, expenses
* Client care liaison
* Supporting with client file opening and closing, conflict checking and AML
* Preparing / typing attendance notes, documents and amends, letters and emails in draft
* Online form completion - Laserforms/Cloud Forms
* Delivering an exceptional electronic and hard copy file management service
* Return or add documents to existing client files
* Work with the practice management system to log and record documents
* Handle and administer closed files as requested
* E-Filing and file housekeeping
* Uploading and downloading documents from client management system
* Uploading and downloading documents from portals - Land Registry and Searchflow
* Assisting fee earners with finance tasks, namely requesting CHAPS/BACS payments
* Provide photocopying, scanning, and printing as per Fee Earner / customer instructions
* Understand and comply with corporate standards. Constantly seek ways to improve operations and suggest and implement approved ideas
* Usage of internal and external portals/systems
* Communicate with customers on job or deadlines
Qualifications
* Two or more years' experience in Enfranchisement Law/Real Estate preferred
* Real Estate PA experience essential
* Any experience in Enfranchisement Law would be an advantage
* Exceptional standard of written and verbal communication
* Proficient multi-tasker
* Competent with the Microsoft Office suite
* Excellent interpersonal skills
* Solutions focused
* Have a high level of confidentiality and integrity
* Exceptional attention to detail
Benefits
Williams Lea is the leading global provider of skilled business-critical support services to financial, legal and professional services firms. The Package includes Private Medical Insurance, Life Insurance/Life Assurance, Company Pension, Corporate Eye Care, Personal Accident and Company Sick Pay. Additional benefits such as Dental Insurance, Childcare Vouchers, Gym Membership, Charity Donations, Employee Offers, Retail Vouchers and Season Ticket Loan are offered at a discount on a salary sacrifice basis. You will also have the opportunity to work for a global employer with dedicated career development prospects.
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