Job Title
MERCHANDISER
Full time Position
Reporting to
General Manager / Department Manager
Key Responsibilities
* To maximise sales through product display in line with Company guidelines and through commercial awareness
* Ensure all new stock (clothing, shoes and accessories) is merchandised in accordance with the Company photographs provided, and in a timely manner
* Ensure the shop floor is replenished (clothing, shoes and accessories) throughout the day and when instructed to do so by the Manager
* Increase sales by continuously displaying the product in a way that is in line with the latest trends of the season and with customer needs.
* Assist with the training and development of all store employees on product knowledge, image and collections.
* Liaise with the Regional Merchandiser and General Manager to carry out regular and appropriate floor moves in all sections.
* Ensure own commercial awareness of forthcoming trends, colours, fashion and competitors is to the highest level and use this to drive the sales of the store.
* Demonstrates commercial analyses and reacts to information.
* Give feedback about the product to the Managers, Regional Merchandiser and Head Office (VM Department, Accessories Department and Shoes Department).
* Knowledge of the products on the shop floor and stockroom levels
* Guarantee adequate lighting in store to merchandise the product
* Mannequin handle and display of stock change to guarantee image of collections is up to date
* Participate in store openings when required
* Ensure that customers are acknowledged and receive a quality service either face to face or over the telephone
* Complete other tasks as necessary to support the overall store
* Be available for Cashiers should they request help
* Ensure effective communication with the Management Team at all times
* Comply with the Company Health & Safety Policy at all times
* Mannequin handling, styling and outfit building to suit commercial and images requirements of brand
* Competitor Analysis - to ensure the brand is meeting the needs of our customer, and to maximise revenue through commercial actions based on CA
Experience and Qualifications
* Previous fashion retail experience
* Excellent customer service
* Supervisory experience is desirable
* Previous mentoring and/or coaching skills desirable
Skills and Attitudes
* Strong communication and interpersonal skills
* Ability to lead by example, motivate and develop staff.
* Commitment to excellent customer service
* Ability to work under pressure
* Good interpersonal skills
* Strong initiative and self-motivation
* Strong time management and organisational skills
* Strong team management
* Strong KPI analysis to help to improve sales of the store (Ranking analysis)
* Commitment to excellent customer service skills