Credit Controller - Hybrid Working
Location: Leytonstone, East London
Join an award-winning logistics leader driving innovation in global trade.
Are you a skilled Credit Controller looking for your next exciting challenge? This is a fantastic opportunity to join a dynamic, fast-paced finance team within a well-established and internationally recognised logistics company.
At Unsworth, we are a multi award-winning logistics provider with over £55 million in annual turnover. With decades of industry experience, we combine cutting-edge technology and a customer-centric approach to simplify global trade and deliver exceptional value to our clients. We’re proud to offer genuine opportunities for career progression and development.
We’re currently seeking a proactive and detail-oriented Credit Controller to take ownership of managing customer credit accounts in line with company terms. Your expertise will play a vital role in maintaining strong cash flow and supporting our continued growth.
Key Duties and Responsibilities
* Manage and maintain the sales ledger
* Proactively chase outstanding debts via phone, email, and letter in a professional and courteous manner
* Monitor customer accounts to ensure timely payments and identify overdue balances
* Send monthly account statements and follow up with courtesy calls
* Ensure timely and accurate monthly billing
* Post and allocate incoming payments
* Monitor and manage customer credit limits to identify risk and overdue accounts
* Notify management of potential credit breaches on sales orders
* Collaborate with management and operational teams to assess credit hold decisions
* Resolve invoice and payment queries, ensuring debts are collected in line with KPIs
* Produce regular aged debt reports and escalate problem accounts as needed
* Manage legal escalation process for seriously overdue accounts, including court summons
* Administer the company’s direct debit collection scheme
* Carry out general administrative duties
* Any other duties required by Finance Manager or Finance Director
Experience & Qualities Required
* Proven experience in B2B credit control, ideally handling key accounts
* Background in the shipping/logistics industry preferred; familiarity with shipping terms is a plus
* Strong negotiation and communication skills, with a professional and tactful telephone manner
* Self-motivated with a proactive approach to resolving issues and managing risk
* Excellent attention to detail, organisation, and time management skills
* Comfortable working under pressure and meeting tight deadlines
* Customer-focused with the ability to maintain positive relationships while managing overdue accounts
* Experience dealing with a variety of credit terms across both UK and international clients
What’s on offer?
Competitive salary package
Hybrid working (3 days in-office, 2 days remote) to support work-life balance
Award-winning training and genuine career development
A supportive, diverse, and innovative team environment
A range of employee benefits including:
* Employee Assistance Programme
* Healthcare Plan
* Enhanced holiday scheme
* Wellbeing day
* Cycle to work programme
* Gym and experience day discounts
* Loyalty rewards and recognition schemes
Apply Now:
If this sounds like the next step in developing your career then lose no time and apply online today.
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