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We treat our people like family and our guests like royalty!
Are you passionate about providing exceptional guest experiences? We are seeking a dedicated Reception Manager who will represent our brand by exceeding our guests' expectations.
What We Are Looking For :
* Previous experience as a Reception Manager or Supervisor in a hotel is beneficial but not essential.
* A passion for delivering outstanding service and ensuring smooth check-in and check-out processes.
* A strong commitment to maintaining brand standards and enhancing guest satisfaction.
* Excellent leadership skills with a focus on developing and motivating the reception team.
* The ability to stay calm and composed during busy periods and challenging situations.
* Proficiency in Microsoft Office and experience with reservation systems such as Opera, MARSHA, or OnQ.
What We Offer :
Our Reception Managers receive an excellent range of company benefits, including:
* 28 days paid holiday, increasing by an additional 5 days after 5 years of service
* Discounted hotel room rates across our hotels for you, your friends, and family
* Fantastic training and development opportunities
* Complimentary uniform and dry cleaning services
* Free meals and unlimited hot beverages while on shift
* Pension plan
* Unmatched career progression prospects
If you are ready to take the next step in your career and become our new Reception Manager, apply now!
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