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Workplace Pensions Support | Knowle, Solihull | Full Time 35 hours per week | Hybrid Working | £30,000 - £45,000 (dependent on experience)
2 Days WFH and 3 days on Site
Are you looking for a new challenge in a reputable and technology-led advisory business?
Are you looking for a rewarding career?
If yes, our client, a specialist in employee benefits and workplace savings engagement, is seeking an experienced Senior Workplace Pensions Support professional to join their team. This role focuses on the administration of contract-based pension schemes (GPP/GSIPP) and providing essential support to employer and scheme member clients. The firm also offers comprehensive financial planning services to both corporate and private clients.
Whats In It For You
* A competitive salary that reflects your experience, skills, and qualifications
* Flexible working arrangements, including the option for hybrid working
* A comprehensive benefits package including pension, life assurance, and private healthcare
* Access to a flexible benefits platform, with a wide range of voluntary perks tailored to your lifestyle
* A supportive, values-driven culture, with like-minded, long-standing colleagues
* 25 days annual leave plus bank holidays, increasing by 1 day each year up to 30 days
Essential Skills & Experience
* Minimum of 3 years' experience in financial services pensions administration, with a strong focus on contract-based DC schemes (GPP/GSIPP); experience with Occupational DC and DB schemes is desirable
* Strong knowledge of DC pension contribution calculations, including salary sacrifice and relief at source
* Solid understanding of automatic enrolment legislation, including cyclical re-enrolment
* Proficient in Microsoft Office 365, particularly Excel, with experience handling large data sets and managing membership records via back-office systems
* Familiar with the systems and administration processes used by workplace pension providers
* Confident and effective communicator, both written and verbal
* Some people management skills, including providing feedback and conducting peer reviews
What Makes You Stand Out
* Experience managing market tenders and pricing processes with contract-based pension providers
* Previous client-facing administration experience, particularly with pension scheme implementation or switch projects
* Understanding of DC pensions payroll, including provider-payroll interactions and implementation support
* Experience supporting advisers or consultants on pension advisory projects
* Previous experience working with DB pensions
Personal Profile
* Strong organisational and time management skills; able to multitask and work under pressure
* A can-do attitude with a proactive approach to problem-solving
* Able to work independently as well as collaboratively in a team
* High attention to detail; analytically and numerically skilled, with the ability to evaluate and interpret complex data
* Committed to maintaining high standards of quality and client responsiveness
* Good understanding of current pensions legislation
Qualifications & Technical Skills
* Educated to A-level standard or equivalent (or higher)
* Ideally, experience working in an EBC or benefits-focused IFA environment
* Actively studying towards an industry-recognised pensions qualification
What will your role look like?
* Work with the scheme adviser(s) to effectively manage existing scheme administration and ongoing governance support
* Work with the scheme adviser(s) to effectively onboard and transition pension schemes to newly recommended contract-based product solutions
* Communicate and work with pension providers and scheme administrator contacts
* Leading projects when going to market for existing or prospect clients (scheme tenders)
* Perform pension contribution and tax calculations
* Understand salary sacrifice and the tax and NI implications to both employer and employee
* To promptly and professionally communicate with clients, including scheme member queries on a range of scheme/member events when required via e-mail, telephone, letter and where necessary, virtually
* To be accurate and responsible for pension payroll calculations/reporting within SLAs agreed with clients
* Take overall responsibility for the accuracy of information contained within our back office systems for workplace pensions
* Be a champion of change and provide opinions on ideas to create further efficiencies within our business
* Act as a leader and, where required, peer review your colleagues' work and guide them along the way
* Continuous achievement of Service Levels for member processing and completion of scheme event processing in line with timescales agreed with the clients at the required level of quality
Whats next? Its easy! Click APPLY now! We cant wait to hear from you!
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Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance and Sales
* Industries
Accounting
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