Overview
Shoosmiths Belfast, Northern Ireland, United Kingdom
We are seeking a proactive Receptionist to join our dynamic Property and Workplace Team. In this role, you will play a pivotal role in delivering exceptional client service and ensuring the smooth operation of our reception area and client suite. Your responsibilities will include front of house duties, event coordination, maintaining high standards of presentation. Flexibility is key as you’ll also assist with various tasks within the Workplace Team.
Main Responsibilities
* Great and assist visitors at reception, maintaining a professional and welcoming environment
* Coordinate events from inception to completion, ensuring seamless execution
* Ensure the client suite décor and furniture are always presented to a high standard
* Set up meeting rooms, ensuring catering and refreshments are presented to a high standard and ensuring allergies and dietary requirements are handled correctly
* Handle calls and emails promptly and professionally
* Complete all health and safety paperwork and procedures diligently
* Liaise with ground floor security and workplace staff for smooth operations
* Set up meeting spaces according to requirements
* Ensure all AV/VC equipment is functioning properly
* Provide IT assistance and support as needed
* Receive training in fire marshal and first aid duties
* Assist with ad hoc tasks to support the smooth running of the Property and Workplace Team
* Any other duties as reasonably requested from time to time
Skills And Qualifications
* Proven ability to deliver high quality customer service ideally in a large client suite environment
* Experience in working within the Legal or Financial Industry, with a strong focus on event management
* Excellent organisational skills, attention to detail, and ability to manage multiple tasks simultaneously
* Excellent personal presentation and professional demeanour
* Strong communication skills with the ability to adapt to different situations
* Adaptable attitude with a collaborative approach to teamwork
* Accuracy and attention to detail, even under pressure
* Self-Confidence and initiative in problem solving
* High level of proficiency in Outlook, Word, and Excel
* Confidence in setting up and troubleshooting AV/VC Equipment
* Manual handling of furniture and equipment, training will be provided
* Positive, proactive attitude, and ability to work under pressure
* Flexibility to assist with out of hours events as needed
Equal opportunities
Our approach to our people is underpinned by our approach to diversity, inclusion and well-being. Our ambition is to build a diverse and ambitious workforce that reflects all backgrounds and talents, and a workplace that is supportive and inclusive, recognises and nurtures talent, and has a strong sense of community between colleagues. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Employment details
* Seniority level: Entry level
* Employment type: Contract
* Job function: Administrative
* Industries: Law Practice and Legal Services
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