Job Title: End User Device (EUD) Engineer Location: Southampton Contract Type: Temporary Contract Length: 6 months Daily Rate: £250.00 (Umbrella) Working Pattern: Full Time Driving Required: Yes *Please do note this role is subject to Police Vetting Checks and will need to have been within the UK Continually for a minimum of 5 years* Are you an enthusiastic EUD Engineer ready to make a difference in public services? Our client Thames Valley Police are on the lookout for a dedicated individual to join their team and deliver exceptional support for end-user devices. If you have a knack for troubleshooting, a passion for customer service, and the ability to work collaboratively across teams, we want to hear from you! ### About the Role: As an EUD Engineer, your primary mission will be to provide top-notch support to our forces user base. Your contribution will ensure a seamless experience, helping to minimize disruptions and maintain high service standards. Here's what you'll be doing: Deliver Excellent Customer Experience: Provide timely and effective support to users, minimizing service disruptions. Troubleshoot and Resolve Issues: Address EUD incidents, requests, and problems within agreed Service Level Agreements. You'll identify trends and proactively raise issues. Documentation Management: Keep the EUD Senior Engineer informed about necessary changes to documentation and knowledge articles. Proactive Serv...