We’re a much-loved brand with an exciting future. Our Islanders are a diverse bunch of bright, talented people who love working together – and are proud of the work they do. Progression here can take you in all kinds of directions. This is what a career at River Island is like. And this is where yours starts.
This is a 24-hour Part-time Team Leader role - Working 3 days out of 7 each week.
Department: Retail Management
Employment Type: Permanent - Part Time
Location: Inverness Shopping Park
Workplace type: Onsite
Compensation: £25,500 / year
What We Are Looking For...
Responsibilities:
* COMMUNICATION: Set up team briefs, communicate store actions and targets, check communication channels, delegate responsibilities, champion business initiatives, communicate effectively during store visits and management absence.
* CUSTOMER FOCUS: Improve customer-focused culture, drive conversion and service KPIs, adapt approaches to meet customer needs.
* OPERATIONS: Ensure a safe working environment, comply with health and safety legislation, support stock management, and ensure promotional activities are executed properly.
* VISUAL & COMMERCIAL: Maintain store layouts, conduct store walkthroughs, analyze data for opportunities, understand store performance.
* PEOPLE: Support recruitment, develop and coach team members, handle difficult conversations, support a culture of recognition and inclusivity.
* COST & BUDGETING: Be aware of store performance and controllable costs, ensure adequate staffing levels.
Behavioural Competencies:
* ACCOUNTABILITY: Take responsibility for store operations in management absence, adhere to policies.
* DRIVES ENGAGEMENT: Motivate team, recognize contributions, promote a positive culture.
* DRIVES RESULTS: Achieve results under challenging circumstances, maintain high standards, complete tasks timely.
* EFFECTIVE COMMUNICATION: Adapt communication style, listen actively, confirm understanding.
* PLANNING & PRIORITISING: Set work priorities, understand tasks, allocate resources, meet deadlines.
* PROBLEM SOLVING: Analyze information, identify root causes, implement solutions.
This Is For You...
* Generous 50% staff discount & uniform allowance
* RI Rewards: discounts, benefits, financial advice, wellbeing solutions, bonus scheme
* Island culture: Kindness Cupboards, support from Retail Trust
* Family Hub: support for various family setups, enhanced maternity, paternity, adoption & fertility treatments
* Giver Island: Give as you earn, dedicated days, matched funding
* Opportunities for progression and skill development
* Contributory private pension scheme
* 28 days paid holiday, with option to buy additional holiday
Keeping You Safe...
At River Island, we are committed to safeguarding all employees. We promote British Values and foster an inclusive environment.
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