General Manager
Location: Kings Langley, Hertfordshire
Salary: £25,000 – £30,000 (depending on experience)
Hours: Full-time, on-site
Job Summary
We are looking for a hands-on General Manager to oversee the day-to-day operations of our streetwear resale business. The ideal candidate is organised, proactive, and comfortable working in a fast-moving retail environment. This role requires a balance of operational management, problem solving, and team leadership, as well as a genuine interest in streetwear and fashion.
Duties & Responsibilities
* Manage and streamline daily operations to ensure efficiency across the business.
* Answer and resolve customer service emails in a timely, professional manner.
* Problem solve logistical issues around stock, shipping, and fulfilment.
* Supervise and motivate a small team, creating a productive work environment.
* Liaise directly with the business owners to implement strategies and updates.
* Support with pick-and-pack operations, stock handling, and general warehouse duties when needed.
Requirements (Essential)
* Ability to commute daily to our Kings Langley office (own car required).
* Proven problem-solving skills with a practical, can-do attitude.
* Genuine interest in retail, streetwear, and fashion culture.
Desirable Skills
* Customer service experience (email or direct contact).
* Experience working with clothing, retail stock, or fulfilment.
* Previous experience managing a small team.
* Familiarity with warehouse/operations processes.
What We Offer
* Competitive pay.
* Opportunity to play a key role in a growing streetwear brand.
* Dynamic work environment where no two days are the same.
* Staff discounts and involvement in streetwear drops/releases.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
* Casual dress
* Company events
* Employee discount
* Sick pay
Application question(s):
* Are you able to commute to Kings Langley Mon - Fri?
Work authorisation:
* United Kingdom (required)
Work Location: In person