BUSINESS ANALYST - £50,000 - £55,000 - PORTSMOUTH (Gunwharf) HYBRID
This company operates within a transport and logistics environment where technology is central to service reliability, customer experience, and operational efficiency.
The Business Analyst will join the IT & Technology function and play a key role in improving how the organisation operates through better processes, systems, and data.
The role involves working closely with stakeholders across the business to understand current ways of working, identify inefficiencies, and design improved processes.
The Business Analyst will translate business needs into clear, structured requirements and functional specifications for development teams, while supporting delivery through to implementation and adoption.
Key responsibilities
Analyse and model business processes, data flows, and system interactions
Work with stakeholders to capture requirements and define future-state processes
Translate business needs into clear functional and system requirements
Facilitate stakeholder meetings and workshops across technical and non-technical teams
Support system change across ERP, CRM, reservations, and web platforms
Work closely with development teams throughout delivery and implementation
Support organisational change, user adoption, and new ways of working
What the company is looking for
Strong communication skills across technical and non-technical audiences
Experience delivering change and supporting user adoption
Good understanding of business systems and structured analysis techniques
Ability to engage stakeholders at all levels of the organisation
Degree educated or equivalent professional experience
Benefits
33 days pro-rata annual leave
Concessionary ferry travel for you and your family, discount on food and drink as well as exclusive discounts at a range of Island and Mainland businesses.
Generous pension scheme