We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Poole and surrounding areas.
Key Responsibilities
* Ensure Microlise product portfolio is fully integrated into customers’ assets.
* Conduct timely visits to customer sites to install, service and continue support of our product suite.
* Complete survey visits and identify suitable solutions.
* Perform QA visits on Microlise products and peripherals in customer assets.
* Manage inventory.
* Maintain the safety and upkeep of your vehicle and all provided tools and equipment.
* Communicate with customers at all levels.
* Support peers and contractor resources as required.
* Maintain concise, accurate and professional administration.
* Adhere to all internal processes and procedures.
* Report on statistical information when required.
Qualifications & Experience
* Demonstrable experience in a similar role, such as auto electrics and/or telematics.
* Full UK Driving Licence.
* Experience working to Service Level Agreements and Operational Schedules.
* Understanding of vehicle wiring diagrams and ability to interpret them.
* Strong customer service skills with a professional approach.
* Good interpersonal and communication skills, with the ability to adjust style to relevant audiences.
* Ability to work autonomously, solve problems independently and adhere to agreed processes.
* Commitment to quality and accuracy.
* Valid passport for travel.
Working Pattern
This is a field‑based role working remotely on our customer sites. Field engineers work shifts on a rota basis, including weekends.
Benefits
* Full support and training.
* Company vehicle, shift allowance, laptop, mobile phone and tools provided.
* Private medical insurance with Vitality Health, including rewards such as free Amazon Prime, Apple Watch, discounted gym membership.
* 33 days holiday, including bank holidays, increasing to 38 days thereafter.
* Life Assurance, 4 times annual salary.
* Free Costco membership.
* 20% off EE mobile and line rental, and other discounts via Reward Gateway.
* Employee Assistance Programme.
* Staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards.
* Great Place to Work certification.
* Best Workplace in the UK for Development, Technology, Wellbeing and Women.
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